Adior Deng
Pakenham
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Australian Taxation Office
02.2023 - Current
- Answer constant flow of customer inquiries and suggestions courteously and professionally.
- Assist customers in navigating government website to locate public information and private details such as Payment Reference Numbers.
- Handle escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Retail Assistant
Donut King
06.2019 - 04.2023
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
- Enhanced store appearance through diligent merchandising and regular upkeep of displays.
- Collaborated with team members to accomplish sales goals
- Assisted in training new employees, contributing to the development of a knowledgeable team.
Radio Show Host
Signal Creative Studios
07.2019 - 11.2019
- Conducted well-researched interviews with notable guests, providing listeners with insightful conversations and valuable information.
- Collaborated with producers to develop innovative show concepts, resulting in higher ratings and positive feedback.
- Enhanced brand visibility by consistently promoting the radio station and its sponsors on-air and during live events.
Education
Bachelor of Law -
Monash University
Melbourne, VIC05.2029
High School Diploma -
St Francis Xavier College
Beaconsfield, VIC10.2020
Skills
- Product Knowledge
- Client Relations
- Service Standard Compliance
- Collaboration
- Critical Thinking
- Brand Representation
- Active Listening
- Computer Literacy
- Adaptability
- Active Listening
- Computer Literacy
- Adaptability
Languages
Dinka
Native or Bilingual
Swahili
Limited Working
Timeline
Customer Service Representative
Australian Taxation Office
02.2023 - Current
Radio Show Host
Signal Creative Studios
07.2019 - 11.2019
Retail Assistant
Donut King
06.2019 - 04.2023
Bachelor of Law -
Monash University
High School Diploma -
St Francis Xavier College
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