Nomuulin Norovsuren
Rhodes,NSW
Summary
Motivated and detail-oriented professional with strong experience in retail, beauty, hospitality, and customer service. Skilled in assisting customers, managing sales, and maintaining high presentation standards across luxury hotels, cafés, and beauty stores. Known for a positive and optimistic attitude, excellent communication, and teamwork skills. Currently pursuing an MBA at the University of Newcastle, combining business knowledge with hands-on service experience to deliver quality, efficiency, and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Hotel Room Attendant
Capella
Sydney, NSW
03.2024 - Current
- As a hotel room attendant in a luxury hotel, I maintained high standards of cleanliness and presentation, prepared guest rooms, replenished amenities, reported maintenance issues, and ensured a comfortable and welcoming environment for guests.
Sales Assistant
Micole beauty
Silverwater, NSW
06.2023 - 09.2023
- As a sales assistant in a Korean beauty supply shop, I assisted customers with skincare and cosmetic product selection, provided advice on Korean beauty trends, managed inventory and displays, handled transactions, and ensured excellent customer service.
Sales Assistant
Naran LLC
Ulaanbaatar, Mongolia
02.2019 - 01.2020
- As a sales assistant, I helped customers choose perfumes, ''The Body Shop'' and ''Pupa Milano" cosmetics. I provided product knowledge, managed stock and displays, processed sales, and ensured excellent customer service in a welcoming store environment.
Barista
Caffe Bene Mongolia
Ulaanbaatar, Mongolia
05.2018 - 12.2018
- As a barista, I prefered and served coffee and beverages, handled customer orders, maintained cleanliness, and provided friendly customer service.
Education
BBA - Business Administration
Global Leadership University
Ulaanbaatar, Mongolia06-2022
MBA - Business Administration
University of Newcastle
Newcastle, NSWSkills
- Customer service excellence
- Product Knowledge
- Attention to details
- Teamwork and Collaboration
- Sales and upselling
- Time management
- Adaptability and flexibility
- Problem solving
- Positive and Optimistic attitude
Languages
English
Professional
Chinese (Mandarin)
Limited
Mongolian
Native/ Bilingual
Timeline
Hotel Room Attendant
Capella
03.2024 - Current
Sales Assistant
Micole beauty
06.2023 - 09.2023
Sales Assistant
Naran LLC
02.2019 - 01.2020
Barista
Caffe Bene Mongolia
05.2018 - 12.2018
BBA - Business Administration
Global Leadership University
MBA - Business Administration
University of Newcastle