Nonoka Kojima
Bentley,Western Australia
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
Work History
Wait Staff Member
Kyoto Iori Cafe
Nagoya, Aichi Japan
09.2023 - 02.2024
- Managed multiple tasks simultaneously while remaining organized under pressure of congestion due to its location in a department store building.
- Handled a variety of payment methods and coupons appropriately and performed the checkout process quickly.
- Served elderly customers and customers seeking conversation in a cheerful manner and enjoyed communication.
- Operated coffee machine and served hot coffee.
Wait Staff Member
Yakitori Bonsan
Kobe, Hyogo Japan
09.2022 - 02.2024
- Provided excellent customer service to guests, ensuring they had an enjoyable experience.
- Grasped the diverse drink menu, including soft drinks, wine, beer, and shochu, and served drinks.
- Took a flexible approach for customers who did not speak Japanese, such as finding out what the name of the dish to be served was in the customer's language.
- Always tried making my job more efficient, and as a result, the tasks I devised were adopted as tasks to be shared with my colleagues.
Education
Bachelor of Arts - Art History, Criticism, And Conservation
Kobe University
Kobe, Hyogo Japan03-2025
Exchange Program (Not For Degree) - Fine Arts
Curtin University
Bentley, WA06-2024
Skills
- Order Management
- Guest Engagement
- Beverage Preparation
- Handling Complaints
Affiliations
- Dedication: Painting, Singing (karaoke), Dancing
- Interest: Traveling, Cafe hunting, Language (Korean, Spanish)
Languages
Japanese
Native/ Bilingual
Timeline
Wait Staff Member
Kyoto Iori Cafe
09.2023 - 02.2024
Wait Staff Member
Yakitori Bonsan
09.2022 - 02.2024
Bachelor of Arts - Art History, Criticism, And Conservation
Kobe University
Exchange Program (Not For Degree) - Fine Arts
Curtin University
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