Ella Duggan
BROOKFIELD,VIC
Overview
4
4
years of professional experience
Work History
Team Leader
Schnitz
04.2022 - Current
- Built strong relationships with customers through positive attitude and attentive response.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Handled Cash, Counted Tills and Safes, Filled in End Of Day Results.
- Ordered Stock
- Managed Dinner rushes with over $1.4k sales in one hour.
Crew Trainer
McDonald's
09.2020 - 04.2022
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Trained other employees in customer service, food safety, and performance requirements.
Education
High School Diploma -
Melton Secondary College
Melton, VIC12.2023
Skills
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Team motivation
- People Management
- Staff Training
- Work Planning and Prioritization
- Client Service
Timeline
Team Leader
Schnitz
04.2022 - Current
Crew Trainer
McDonald's
09.2020 - 04.2022
High School Diploma -
Melton Secondary College