Noor Albalawi
Gold Coast ,QLD
Summary
Enthusiastic team member with several months of experience in delivering excellent customer
service. Quick to learn new processes and dedicated to creating a positive experience for
customers. Passionate about helping others and collaborating effectively with colleagues to
achieve shared goals. Ready to bring a proactive attitude and strong work ethic to a fast-paced
environment.
Overview
1
1
year of professional experience
Work History
Waitress
Cairo Gormet Kitchen
Darlinghurst, NSW
05.2021 - 08.2022
- Delivered exceptional customer service in a fast-paced environment, significantly enhancing guest experiences, and fostering loyalty through attentive care and personalized recommendations.
- Streamlined the order-taking process, reducing wait times, and increasing efficiency, resulting in improved customer satisfaction, and higher daily revenue.
- Guided new team members in service protocols and customer interaction best practices, cultivating a culture of excellence and teamwork.
Education
Diploma in Arts -
SIBT
Sydney, NSW01-2023
Ability English School
Sydney, NSW01-2022
Kaplan English School
Brisbane, QLD01-2021
Skills
- Friendly and professional communication
- Upselling techniques
- Physical stamina
- Team collaboration
- Prioritizing tasks during high-pressure situations
- Attention to detail
Timeline
Waitress
Cairo Gormet Kitchen
05.2021 - 08.2022
Diploma in Arts -
SIBT
Ability English School
Kaplan English School
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