Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Certification
References
Timeline
Generic

NOOR KASHIF

Canberra,ACT

Summary

Enthusiastic and adaptable IT student with a “yes” attitude, proficient coding skills, and strong understanding of IoT, prototyping, project management, and database systems. Skilled in problem-solving and troubleshooting with a hands-on approach to learning. Experienced in developing and managing technical projects from concept to execution. Strong interpersonal and communication skills, with the ability to collaborate effectively in team environments.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sales Advisor

JB HIFI
CANBERRA, ACT
10.2024 - Current
  • Oversaw departmental workflow optimization by maintaining structured inventory organization, and ensuring accurate, timely updates of stock records through proprietary inventory management systems.
  • Initiated and managed case escalations for product issue resolution, achieving a 98% customer issue closure rate, and reducing average resolution time by 20%.
  • Leveraged Power BI for advanced data analysis, tracking individual and store-wide KPIs to support collaborative performance reviews, and data-driven decision-making.
  • Provided consultative sales expertise, assessing customer technical requirements to recommend optimal solutions, troubleshoot issues, and drive successful sales conversions.
  • Executed targeted lead-generation strategies, securing 30% more repeat customers through tailored technical solutions, and high-value bundle offerings.

Before and After School Care Assistant

WODEN COMMUNITY SERVICES
CANBERRA, ACT
05.2023 - 08.2025
  • Partnered with multidisciplinary staff to address and resolve complex operational challenges, consistently maintaining a secure, stimulating, and compliant environment for children aged 2–13.
  • Implemented proactive, solution-oriented strategies to manage behavioral and situational concerns, ensuring a stable, constructive, and positive climate for both children and staff.
  • Designed, coordinated, and executed structured activity programs and conflict-management protocols that encouraged inclusivity, skill development, and collaborative engagement.
  • Strengthened stakeholder communication and relationship management skills through regular interaction with children, parents, and team members from diverse cultural and social backgrounds.
  • Demonstrated adaptability, crisis management, and leadership under pressure, effectively navigating unforeseen situations while upholding care standards, safety regulations, and program objectives.

Education

Bachelor of Science -

University of Canberra
Canberra, ACT
11-2025

Skills

  • Customer service
  • Data analysis
  • Project management
  • Conflict resolution
  • Stakeholder communication
  • Behavioral management
  • Technical problem-solving
  • Information security awareness
  • JavaScript and Python
  • R language
  • CSS and HTML
  • User interface design
  • SQL databases
  • Prototype development
  • Microsoft ASPNET
  • IT project coordination
  • Database design
  • Report writing

Affiliations

  • GYM
  • READING

Languages

English
Full Professional
Urdu
Native/ Bilingual
Punjabi
Limited

Certification

  • WWVP CARD
  • FIRST AID QUALIFIED

References

References available upon request.

Timeline

Sales Advisor

JB HIFI
10.2024 - Current

Before and After School Care Assistant

WODEN COMMUNITY SERVICES
05.2023 - 08.2025

Bachelor of Science -

University of Canberra

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NOOR KASHIF