NOOR YASSER
Warriewood,Sydney
Summary
Professional with First Class Bachelor's Degree in Sports and Exercise Nutrition and over four years of customer service experience. Recent position at Bupa involved supporting complex medical procedures while ensuring compliance with healthcare standards. Contributed to growth of a leading UK facial aesthetic brand through effective client care and strategic decision-making. Demonstrated strong attention to detail in both clinical and commercial settings.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Coordinator
Bupa Cromwell Hospital
South Kensington, London
12.2024 - 05.2025
- Processed medical procedures including blood tests, ultrasounds, radiology, nuclear medicine, and other diagnostic scans, ensuring accuracy and efficiency in patient care.
- Managed patient records and documentation across multiple departments, ensuring compliance with HIPAA regulations and maintaining strict confidentiality in a private healthcare environment.
- Facilitated financial and administrative support, assisting patients with insurance verification, payment plans, and registration, while ensuring adherence to facility and legal requirements.
- Acted as a key liaison between physicians, healthcare teams, patients, and families, providing both logistical coordination and emotional support to enhance the patient experience.
Barista
Cafe Nero
Richmond, London
06.2024 - 11.2024
- Thrived in a fast-paced, team-oriented environment, maintaining high standards while optimising workflow during peak hours.
- Crafted high-quality espresso-based beverages with precision, ensuring consistency and attention to detail.
- Provided excellent customer service, professionally handling inquiries and building strong customer relationships.
Personal Trainer
PureGym
East Sheen, London
10.2023 - 03.2024
- Designed and implemented customized fitness programs focused on weight loss, muscle gain, and holistic health.
- Demonstrated exercises with an emphasis on correct technique to prevent injuries and improve efficacy.
- Educated clients on proper nutrition, healthy lifestyle habits, and safe exercise practices.
- Tracked client progress, adjusted programs as necessary, and kept detailed records of accomplishments.
Clinic Administrator
Bayati Clinic
East Sheen, London
04.2020 - 04.2023
- Delivered a warm, professional welcome to clients at one of the top rated facial aesthetics clinic globally, ensuring an exceptional standard of hospitality.
- Managed appointment scheduling with discretion and efficiency, coordinating in-person and telephone communications while maintaining client confidentiality.
- Oversaw patient onboarding and meticulously maintained records within clinic databases, upholding strict privacy and compliance standards.
- Developed strong communication and problem-solving abilities in a high-pressure, fast-paced environment, consistently meeting the expectations of a distinguished clientele.
Education
Bachelor of Science - Sports & Exercise Nutrition
St Mary's University
Twickenham, London05.2023
A-Levels - Business Studies, Economics, Physical Education
Christs Secondary School
Richmond, London07-2019
Skills
- Attention to detail
- Critical thinking
- Computer literacy
- Time management
- Effective communication
- Collaborative teamwork
- Strategic decision-making
- Programming (Python) and Data Wrangling (Excel)
- Transferable skill set
- Adaptability
Certification
- Registered Sports & Exercise Nutritionist, BDA (2025)
- Level 2 & 3 Personal Training (2024)
- CPR & First Aid Qualified (2023)
Languages
- English
- Arabic
Interests & Extracurricular Activities
- Fitness & health enthusiast
- Footballer
- Travelling
- Photographer
- Property investment
References
References available upon request.
Timeline
Patient Coordinator
Bupa Cromwell Hospital
12.2024 - 05.2025
Barista
Cafe Nero
06.2024 - 11.2024
Personal Trainer
PureGym
10.2023 - 03.2024
Clinic Administrator
Bayati Clinic
04.2020 - 04.2023
Bachelor of Science - Sports & Exercise Nutrition
St Mary's University
A-Levels - Business Studies, Economics, Physical Education
Christs Secondary School
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