Noor Yelda
Greenvale,VIC
Summary
Professional and empathic, skilled at providing positive direction for vocational, social and emotional well-being. Skilled in providing personalised guidance and dedicated to promote a postive and inclusive environment that promotes development and success.
Overview
7
7
years of professional experience
Work History
Aged Care Social Support Worker
Contractor - Happy Home Care
05.2023 - Current
- Provided companionship and emotional support by providing coping strategies and engaging in meaningful conversations with clients.
- Kept detailed records related to client interactions, services provided, medications administered.
- Provided social, emotional and practical support to clients in their homes.
- Organised recreational activities for clients to promote physical and mental health.
Rehabilitation Counsellor
KINNECT
12.2021 - 04.2023
- Assessed injured workers to identify the most effective methods for facilitating their return to work such developing rehabilitation plans taking account of vocational and social needs.
- Provided guidance and support to both employees and employers regarding the workers' compensation process, including claims management and return-to-work procedures.
- Provided support, guidance and counselling services to help clients effectively navigate emotional and psychological challenges associated with workplace injuries.
NDIS Support Coordinaor
Melbourne Care
01.2021 - 12.2021
- Utilised a coaching approach to empower participants and facilitate their capacity building and independence.
- Facilitated coordination and communication between service providers and participants, connecting individuals with appropriate resources.
- A strong understanding of the needs of people living with psychosocial disability.
- Delivered crisis support services to participants in need, ensuring their safety and well-being during challenging situations.
Receptionist
Nine and 3AW Radio
Melbourne
06.2017 - 04.2021
- Effectively implemented and executed a thorough evacuation procedure, ensuring the safe evacuation of a large workforce comprising approximately 1000 staff members.
- Managed the appointment calendar, scheduling meetings, interviews, and appointments for clients and staff.
- Managed and oversaw the documentation and reporting of incidents, ensuring accurate and timely completion of incident reports.
Education
Graduate Diploma in Rehabilitation Studies
La Trobe University
12-2021
Bachelor of Health Science
La Trobe University
12-2020
Skills
- Rehabilitation Planning
- Communication and Stakeholder Engagement
- Relationship Building
- Time Management
- Case Management
- Career Development
References
References are available on request.
Timeline
Aged Care Social Support Worker
Contractor - Happy Home Care
05.2023 - Current
Rehabilitation Counsellor
KINNECT
12.2021 - 04.2023
NDIS Support Coordinaor
Melbourne Care
01.2021 - 12.2021
Receptionist
Nine and 3AW Radio
06.2017 - 04.2021
Graduate Diploma in Rehabilitation Studies
La Trobe University
Bachelor of Health Science
La Trobe University
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