Noor E Nazar

• Processing of enrolments, resulting assessments, processing completions and certificate issuances within the organization's student management systems in accordance with relevant funding initiatives.

• Maintaining accuracy of RTO student records and cleansing data for regulatory reporting.

• Providing high quality support for the RTO including responding to telephone, email and in-

person enquiries on a range of student related matters.

• Providing general RTO administration; fling, printing, scanning and archiving.

• Assisting and supporting the RTO with maintaining the compliance across student service-

related activities.

• Liaising with internal RTO stakeholders to ensure best practice and industry expectations

are met.

• Ensuring adherence to all State and Commonwealth regulatory standards, policies and

procedures.

• Ensuring adherence to the company standards, policies and procedures.

• Gather feedback from students regarding their training experience and needs and use the information to improve services and programs.

• Maintain students' information in SMS and LMS.

• Respond to student enquiries, issues and concerns regularly via email, phone and face to face Liaise with PY trainers and internal stakeholders.
• Arrange and monitor student leave, transfers, makeup classes, withdrawals.
• Coordinate, arrange, allocate and monitor the Pre-Enrolment Interviews for all States
• Includes undertaking the interviews for Sydney.
• Report to the Governing Bodies - ACS and DHA (Department of Home Affairs) re student movements, completion.
• Ensure student makeup classes and movements are compliant with ACS and DHA requirements.
• Enter all status updates into aXcelerate i.e
• Makeup classes, student correspondence, trainer feedback.
• Monitor and manage student attendance
• Identify absentees, contact student and arrange makeup class for missed classes.
• Monitor and update student information on Attendance Roll i.e
• Date of last class, PE online course start and end date, Internship deadline date, student completion date, to ensure Internship placement timing is compliant
• Liaise with internal departments and external partners regarding student status i.e
• ACS PE Online course, student movements, student completion status.
• Liaise with Academic staff as needed to collect Assessment results for each module and enter into Results spreadsheets and aXcelerate.
• Monitor LMS re trainer assessments are uploaded.
• Prepare student completion and generate Graduation Certificates via aXcelerate.
• Arrange and monitor online classes during Covid 19 pandemic, while all classes are delivered online.

• Point of contact for ATMC Sydney (University of Sunshine Coast) students.
• Respond to student enquiries, issues and concerns regularly via email, phone and face to face.
• Assist with International students' orientation and enrolment.
• Coordinate applications for student withdrawals, release requests, deferral of study, change in teaching location, change of study program and CoE extensions.
• Assist students with reduced/exceed study load request, cross institutional study applications and refund of fees request.
• Respond to student fee enquiries including international money transfer (Flywire) and regular money transfer within Australia.
• Plan courses of upcoming semesters.
• Create and modify student's study plans based on course offerings and requisite requirements.
• Provide guidance and assist students to obtain University official documentations.
• Maintain RTO Manager, the student information database.
• Liaise with the Academic Team to maintain student's academic performance and refer to intervention if needed.
• Generate enrolment reports and other reports as requested by management.
• Assist with reception duties if required.
• Assist with library duties if required.
• Assist with exam invigilation when required.

• Enrol commencing and continuing ATMC students of Federation University.
• Create timetables and Study Plans for the students.
• Advise students with subject choices.
• Enter and maintain student records in the university system.
• Providing support with technical difficulties.

• Test of electronic gaming products as per functional specifications and project plan.
• Ensure products comply with all technical standards and regulatory requirements.
• Write and execute test cases based on new technical standards.
• Successful evaluation of products to eliminate product deficiencies.
• Submission and liaising of gaming products with external authorities.
• Develop specific and detailed testing procedures.
• Exposure to hardware while testing games in variety of gaming machines.
• Work closely with other teams to assure the release of quality products.
• Identify possible areas for both quality and efficiency improvements.

• Test the Therap Application software using Black-Box testing technique in an exploratory manner
• Along with manual testing, used different tools to facilitate testing.
• Design test cases based on functional specifications.
• Testing, bug advocacy, bug reporting, and problem investigations for different modules of the web application using different tools and techniques.
• Perform functional testing, regression testing, integration testing, system testing and performance testing.
• Use different tools like Jmeter, W3C Link Checker, W3C CSS Validation service, various Firefox extensions to facilitate the web-based testing process.
• Contribute in requirement gathering and design phases of various projects.
• Lead of group of three in building test strategies.
• Provide customer service to stake holders.
• Communicate and train end users as necessary.
• Train and mentor team members.
• Successfully contributed in an out-sourced assignment of testing National Voter ID Project of Bangladesh, which includes voter registration, fingerprint matching and face recognition.