NOORIN TAJ
Retail assistant
North Parramatta,NSW
Summary
Motivated retail sales professional with experience . Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales. Worked as Retail assistant in Oz fresh DARWIN with duties assigned as Cashier ,Till handling and stock filling. An overseas Dentist worked in healthcare industry treated patients with dental problems.
Overview
4
4
years of professional experience
Work History
Retail Sales Assistant
Oz Fresh DARWIN
07.2023 - 10.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Assisted customers with prompt and polite support in-person and via telephone.
Customer Service Representative
Tesco Supermarkets
11.2021 - 02.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Dentist
Shreshta Dental Clinic
01.2020 - 05.2021
- Diagnosed and treated dental issues for patients of all ages
- Performed routine dental procedures, including cleanings and fillings
- Educated patients on proper oral hygiene and preventative care
- Maintained patient records and tracked treatment progress
Education
Bachelor of Dental Surgery -
Rajiv Gandhi University of Health Sciences
2019
12th - Science
Mes College of Arts N Sciences
03.2014
Skills
- Membership Inquiries and Renewals
- Customer Account Management
- Microsoft PowerPoint
- Customer Service
- Payment Processing; credit and cash
- Customer Assistance and Retail Support
- Positive Customer Engagement and Sales Records Management
- Retail Metrics and Goals
- Telephone Answering
- Team Cooperation
- Retail Objectives
- Flexible Hours
- POS Transactions
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
References
Alexis Kotis
+61477009551
a.kotis@ozfreshau.com
Timeline
Retail Sales Assistant
Oz Fresh DARWIN
07.2023 - 10.2023
Customer Service Representative
Tesco Supermarkets
11.2021 - 02.2022
Dentist
Shreshta Dental Clinic
01.2020 - 05.2021
Bachelor of Dental Surgery -
Rajiv Gandhi University of Health Sciences
12th - Science
Mes College of Arts N Sciences
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