Nopele Robyn Faaiu
Brisbane,QLD
Summary
Dynamic Team Leader at Coles, skilled in performance improvement and operational efficiency. Successfully enhanced team collaboration and motivation through effective training and relationship building. Developed impactful training materials and optimized production schedules, driving significant improvements in departmental operations. Committed to fostering a positive work environment that empowers team success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Leader
Retail Ready Operation, Coles
Sydney , Nsw
05.2022 - 09.2025
- Maintained a positive work environment that promoted collaboration between team members.
- Offered training and support to keep team members motivated and working toward objectives.
- Created training materials and conducted group trainings on new processes or procedures.
- Analyzed data from various sources to identify areas of improvement in the department's operations.
- Supervised daily operations and team performance in a fast-paced retail environment.
- Trained new staff on customer service protocols and operational procedures.
- Trained new employees on standard operating procedures and safety protocols.
- Created, monitored and adjusted daily production schedules.
Education
Redbank Plains State High School
Queensland, QLDSkills
- Work Planning and Prioritization
- Leading team meetings
- Performance improvement
- Relationship building
- Leadership
- Staff training
- Team motivation
- Employee training
- Team building
- Operational efficiency
- Time management
- Motivational leadership
Certification
- Certificate I/II in retail
- Certificate I in Information, Digital Media, and Technology
References
Name: Vinay Singh Chandel
Position: Coles Manager
Contact number: 0457 733 111
Name: Nadia
Position: Superviser
Contact Number: 0451 858 395
Timeline
Team Leader
Retail Ready Operation, Coles
05.2022 - 09.2025
Redbank Plains State High School