Nora Apel
Barden Ridge,NSW
Summary
Dedicated and experienced professional with a robust background in customer service, telemarketing, office administration, and broker support. Seeking a challenging role to utilize skills and experience for personal growth and development. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
11
11
years of professional experience
Work History
Loan Writer (Commercial Loans)
Finloans- Equipment tech finance
01.2029 - Current
- Evaluated client financial information, credit histories, and property details to assess loan eligibility and risk for commercial loan applications
- Prepared detailed loan proposals, including terms, conditions, and repayment structures, tailored to meet client needs and comply with lending guidelines
- Liaised with underwriters, legal teams, and clients to expedite the loan approval process and ensure timely funding for approved loans
- Conducted thorough market research to identify potential lending opportunities and develop targeted loan strategies to expand the commercial loan portfolio
- Maintained accurate loan files and documentation, adhering to regulatory standards and internal policies to ensure compliance and audit readiness.
Broker Support Administrator (Asset Finance)
Finloans
01.2017 - 01.2019
- Provided comprehensive support to brokers in the loan application process for asset finance clients, ensuring seamless transactions and client satisfaction
- Collaborated with brokers to prepare and review loan documentation, ensuring accuracy and compliance with regulatory requirements
- Coordinated loan settlements, liaising with clients, financial institutions, and legal entities to facilitate smooth transaction closures
- Conducted market analysis and research to provide brokers with insights into current trends, rates, and lending options, enabling informed client recommendations
- Implemented process improvements that enhanced broker efficiency and effectiveness in securing financing for clients, resulting in increased loan approvals and client retention.
Office Administrator
Aotech
01.2014 - 01.2017
- Managed office operations, supported the sales team, and organized company events
- Developed and maintained an efficient filing system for document retrieval.
Customer Service Representative
Gloss
Liverpool
01.2013 - 01.2014
- Provided exceptional customer service by assisting customers with product information and purchasing decisions
- Ensured accurate sales transactions and maintained a welcoming store environment.
Telemarketer
Konica Minolta (under Master Agent Leon Solutions)
01.2014
- Conducted outbound calls to promote products and generate leads
- Maintained records of call outcomes and collaborated with the sales team for lead management.
Education
Finance And Mortgage Broking Management
Australian Institute of Business And Innovation Pt
Sydney, NSW06-2023
Skills
- Excellent customer service and communication skills
- Strong organizational and time management abilities
- Proficient in Microsoft Office Suite
- Detail-oriented and able to multitask effectively
- Document Editing
- Idea Brainstorming
- Project Management
- Content Creation
- Creative Collaboration
Accomplishments
- Successfully secured funding for high-value commercial loan applications, exceeding monthly targets by 25% and contributing to the company's revenue growth.
- Developed customized loan solutions for key clients, resulting in long-term partnerships and increased referral business from satisfied borrowers.
- Recognized for exceptional attention to detail and accuracy in loan writing processes, leading to reduced errors and improved overall loan application success rates.
Recommendation
James Donatossian, Manager, Finloans, Nora's expertise in loan writing and commitment to delivering tailored financial solutions have been integral to our commercial lending success. Her professionalism, dedication, and results-driven approach make her a valuable asset to any lending team.
Additional Responsibilities
- Provided ongoing assistance and guidance to clients throughout the loan application process, addressing inquiries and facilitating communication between all parties involved.
- Collaborated with senior management to develop and implement loan programs targeting specific market segments, driving business growth and revenue generation.
Personal Information
Date of Birth: 07/11/1987
Languages
English
Professional
Armenian
Professional
Arabic
Professional
Timeline
Loan Writer (Commercial Loans)
Finloans- Equipment tech finance
01.2029 - Current
Broker Support Administrator (Asset Finance)
Finloans
01.2017 - 01.2019
Office Administrator
Aotech
01.2014 - 01.2017
Telemarketer
Konica Minolta (under Master Agent Leon Solutions)
01.2014
Customer Service Representative
Gloss
01.2013 - 01.2014
Finance And Mortgage Broking Management
Australian Institute of Business And Innovation Pt
Similar Profiles
Thomas CaseyThomas Casey
President & CEO at Nations Equipment Finance, LLCPresident & CEO at Nations Equipment Finance, LLC
Bruce TanquistBruce Tanquist
VP Workout Specialist at Wells Fargo Equipment Finance, Inc.VP Workout Specialist at Wells Fargo Equipment Finance, Inc.
Jennifer AslinJennifer Aslin
Account Manager at Midland Equipment FinanceAccount Manager at Midland Equipment Finance