Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Affiliations
Timeline
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Nora Bouhbouh

Melbourne,VIC

Summary

Dedicated and versatile professional with a proven track record of excelling in diverse work environments. Skilled in customer service, operations management, and team collaboration, with a keen eye for detail and a proactive approach to problem-solving.

My experience in the retail and hospitality sectors has honed my ability to deliver exceptional customer service while meeting operational targets and maintaining a clean and organized workspace. I have a strong background in handling tasks such as heavy lifting, inventory management, and ensuring a seamless store environment, all while prioritizing the needs and satisfaction of customers.

I am known for my strong work ethic, excellent communication skills, and ability to thrive under pressure, especially when delivering exceptional customer service. I excel at dealing with different types of customers, adapting my approach to meet their needs effectively. My calm and motivated work style enables me to handle challenging situations with poise and determination. I am confident in my ability to contribute positively to any team, leveraging my customer-centric approach and experiences to make a meaningful impact and ensure customer satisfaction remains a top priority.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Retail Sales Assistant

Cotton On
Melbourne , Victoria
07.2021 - 08.2023
  • At Cotton On, my focus was on delivering exceptional customer service, meeting their needs promptly and courteously. Achieving Key Performance Indicators (KPIs) like sales targets and customer satisfaction metrics was a priority, ensuring a successful retail experience. Additionally, I managed inventory, stocked clothing items, and maintained a clean store environment, contributing to a positive shopping atmosphere for customers.

Retail Sales Assistant

Glue store
Melbourne , Victoria
02.2019 - 05.2021
  • Working at Glue Store, I specialized in customer service, prioritizing their needs to create a positive shopping experience. Meeting Key Performance Indicators (KPIs) was essential, ensuring accurate inventory management and timely customer assistance. I also handled tasks like stocking clothing items and maintaining a clean, organized store, contributing to a seamless and enjoyable shopping environment.

Crew Member

Mcdonalds
Melbourne, Victoria
02.2017 - 03.2018

As a McDonald's crew member, I handled customer orders, prepared food, and maintained cleanliness. This role honed my multitasking, teamwork, and customer service skills, all while prioritizing customer satisfaction.

Education

Some College (No Degree) - High School Administration

Lyndale Secondary College
Melbourne, VIC

Skills

  • Technical skills
  • Excellent customer service skills
  • Strong analytical and communication skills
  • Interpersonal Communication]
  • Able to multitask and work under pressure
  • Problem-Solving
  • Strong work ethic
  • CPR and Child CPR Training

Certification

  • Probationary drivers license
  • Working with children license

Languages

English
Native/ Bilingual
Arabic
Native/ Bilingual
French
Limited

Accomplishments

  • Employee of the month
  • Customer service awards
  • Academic awards

Affiliations

  • Sport and fitness
  • Learning new languages
  • Volunteer work

Timeline

Retail Sales Assistant

Cotton On
07.2021 - 08.2023

Retail Sales Assistant

Glue store
02.2019 - 05.2021

Crew Member

Mcdonalds
02.2017 - 03.2018

Some College (No Degree) - High School Administration

Lyndale Secondary College
Nora Bouhbouh