Nora Gomez
Fraser Rise,VIC
Summary
Dynamic baker with a proven track record at Bread and Butter, excelling in crafting high-quality baked goods and delivering exceptional customer service. Skilled in recipe development and social media marketing, I thrive in fast-paced environments, ensuring customer satisfaction and maintaining food safety standards while managing multiple tasks efficiently.
Overview
6
6
years of professional experience
Work History
Baker
Bread and Butter
Tarlac, Philippines
05.2019 - 11.2023
- Planned and prepared a wide range of baked goods including cakes, pastries, cookies, and custom orders.
- Managed all aspects of the business: recipe development, inventory, production, packaging, and delivery.
- Handled customer inquiries, took custom orders, and ensured timely fulfillment.
- Maintained a clean and hygienic kitchen in lone with food safety standards.
- Marketed products via social media, word of mouth, and local promotions.
- Produced consistently high-quality baked goods for customers.
Front of House Employee
Jollibee Foods Corp.
Tarlac, Philippines
06.2017 - 08.2018
- Delivered outstanding customer service, ensuring guest satisfaction and repeat business.
- Managed cash register operations, maintaining accurate transactions and balancing daily receipts.
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Helped guests at tables when in need of assistance.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Communicate effectively with kitchen staff regarding customer needs and special request.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
Education
Caregiving
The Philippine Women’s University
Tarlac, Philippines03-2020
Bachelor of Science - Hotel And Restaurant Management
Tarlac State University
Tarlac, Philippines06-2017
Skills
- Baking and Decoration
- Customer service
- Creativity
- Food safety and sanitation
- Social Media Marketing
- Time Management
Timeline
Baker
Bread and Butter
05.2019 - 11.2023
Front of House Employee
Jollibee Foods Corp.
06.2017 - 08.2018
Caregiving
The Philippine Women’s University
Bachelor of Science - Hotel And Restaurant Management
Tarlac State University