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Results-driven professional with over 15 years of combined experience as an Assistant Store Manager, Retail Department Manager/Supervisor in various industries including electrical & plumbing, grocery, beverage & food service. Focus on building cohesive teams that value inclusion and contribution. Proven track record of successfully executing and maintaining all aspects of departmental success. Articulate communicator and effective trainer skilled in achieving tasks and company goals with integrity. Respected and trusted manager or team member who upholds the highest ethical standards within a collaborative environment. Excel in implementing inclusion, company standards, conduct, safety and metrics.
*I have recently completed the Humber College Horticulture Technician Pre-Apprenticeship Program to expand career opportunities and pursue my passion for the Horticulture Trade through an Apprenticeship Sponsorship.
I would love the opportunity to present myself at an interview to discuss what I can do to be a member of your company/ team.

Dynamic Assistant Manager at X-Golf Plainfield with a strong focus on operational efficiency and inventory management. Skilled in cocktail preparation and enhancing customer communication, resulting in improved guest experiences and increased sales through strategic event coordination. Adept at staff development and performance evaluation, fostering team motivation and effective problem resolution.

IT professional with demonstrated success and increasing levels of responsibility involving systems and appropriate solutions tailored to specific customers. Excellent interpersonal and communication skills able to interface with multiple levels of employee groups and both technical and non-technical groups.

Results-driven professional with extensive experience in retail operations management. Proven strengths in team leadership, visual merchandising, and customer service. Committed to enhancing store performance and driving positive customer experiences.

Nora Kassander

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Barista Certificate -

Cambridge English: C2 Proficiency (CPE) -

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Me as a leader 1 & 2 -

CPR, First Aid and Fire Safety Certification -

Natural Sciences Programme -