Norafiandy Tantiono
Chatswood
Summary
Currently working as a Low Vision Assistive Technology Consultant servicing Northern NSW Territory and was a Clinical Orthoptist with 5 years experience providing specialized support for ophthalmologists in a busy clinic. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Low Vision Consultant
Quantum Reading Learning Vision (Vision Australia)
11.2022 - Current
- Lead the Technology support for all clients in Northern Sydney and Northern NSW.
- Organise and attend regional exhibitions displaying, demonstrating and disseminating information on all products.
- Organise and conduct promotional training and hands-on overview on technology for key groups and individuals who are prospective customers.
- Develop strong relationships with key contacts in blindness agencies in my territory through conferences, expo’s, consultancy and training.
- Conduct promotional training sessions with teachers, teacher aids and educators, so that they become familiar with specific features of the technology and their applications.
- Provide onsite after-sales training on products if necessary and/or requested.
- Address groups about the technology available through Quantum at any opportunity.
- Write quotations and compile information in response to customer enquiries made either via phone, Email or website.
- Research pricing information from suppliers if not available at Quantum.
- Discuss customer needs and provide information for them to make informed decisions about appropriate technology solutions.
- Give information to customers as to correct specifications and capabilities of technology solutions.
- Liaise with existing distributor(s) regarding support and pricing of products.
- Respond to technical support enquiries made via phone, Email or website on most of the brokered products.
- Provide input on customer needs and requests on technology under development.
Orthoptist
Chatswood Retina Associates
10.2016 - 02.2022
- Patient care includes: History taking, Checking visual acuity, Vertometry, Assisting with fluorescein angiograms and intravitreal injections, A-scan ultrasonography, Automated visual fields-Humphrey, OCT, Retinal imaging (Optos, Clarus, HRA)
- Assisting doctors when required, patient counselling, hospital bookings
- General telephone inquiries regarding clinical matters
- Maintenance and cleaning of ophthalmic equipment
- Orthoptic administrative duties
- Relieving or assisting at Reception desk when necessary
Admissions Officer
St Luke’s Hospital
04.2014 - 11.2014
- Pre-admission paperwork (data entry, checking with private health insurance/other third parties regarding patients’ eligibility for treatment, calculating fees estimation)
- Contacting patients to inform them regarding admissions requirement
- Admitting patients to the hospital (explaining forms, taking payments and guiding patients to their wards)
- Covering reception (switchboard) when necessary
Receptionist/Accounts Manager
100 Redfern Smiles
08.2013 - 04.2014
- Managing practice appointment books and recalls in Dental4Windows
- Patient care duties – post op calls
- Processing payments, managing patients’ accounts, daily banking and reconciliation
- Preparing BAS statement, PAYG summary and payroll using MYOB and MS Excel
- Liaising with dental suppliers and stock control
- Liaising with other dental providers and specialists according to patients’ needs
- Liaising with NSW Health, Medicare Australia, and ADA when required
- Recruiting and training new team members
- Maintaining practice policy and procedures in accordance with ADA regulations
- Providing day-to-day administration and scheduling assistance to principal dentist and associate dentists
Education
Master of Orthoptics - Orthoptics
University of Technology Sydney
12.2016
Master of Professional Accounting - Accounting
University of Technology Sydney
12.2012
Bachelor of Business - Economics and Financial Planning
University of Technology Sydney
07.2011
Diploma of Business and Commerce - undefined
UTS
2009
Additional Information
- Fluent in English, Chinese Mandarin, and Indonesian
- Current Class C driving license with fully insured own car
- Orthoptics Australia member
- Currently going through registration process for Australian Orthoptics Board
- Current Working With Children Check, National Police Check, and NDIS Worker Screening Check
- Full vaccination for Influenza (updated yearly) and Covid-19
- Flexible with work shift arrangements and interstate travel
Referee
Provided on request
Timeline
Low Vision Consultant
Quantum Reading Learning Vision (Vision Australia)
11.2022 - Current
Orthoptist
Chatswood Retina Associates
10.2016 - 02.2022
Admissions Officer
St Luke’s Hospital
04.2014 - 11.2014
Receptionist/Accounts Manager
100 Redfern Smiles
08.2013 - 04.2014
Master of Orthoptics - Orthoptics
University of Technology Sydney
Master of Professional Accounting - Accounting
University of Technology Sydney
Bachelor of Business - Economics and Financial Planning
University of Technology Sydney
Diploma of Business and Commerce - undefined
UTS
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