Summary
Overview
Work History
Education
Skills
Timeline
Generic

Norah

Melbourne,VIC

Summary

I have more than 4 year of working experience in hospitality industry with 2 month working as a barista in Australia. I can do art latte and have milk texturizing milk. A hard work person seeking for fulltime/casual/partime barista position, willing to jump into the floor when the coffee section is not to busy.

Overview

5
5
years of professional experience

Work History

All Rounder (Barista, Cashier, Waitress)

Lotte Hotel Hanoi
Hanoi, Vietnam
06.2022 - 07.2024
  • Barista:
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas and teas, fruit juice.
  • Cashier:
  • Operated cash registers to process customer payments.
  • Waitress:
  • Greeted customers and took orders for coffee drinks, food items, and other beverages
  • Engaged with customers in a friendly and efficient manner, building rapport and ensuring customer satisfaction.
  • Clearing tables and setting up plates and spoons after customers leave.

Casual Banquet

Deawoo Hotel
Hanoi, Vietnam
06.2021 - 05.2022
  • Set up tables, chairs, plates, cups, and napkins according to the theme.
  • Welcoming customers, serving food and drinks at the table to guests.
  • Clear up the table after the party ends.

All-rounder ( Barista, Cashier, Waitress)

De.Tam coffee
Hanoi, Vietnam
05.2019 - 08.2021
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, americano and fruit juice, teas.
  • Operated cash registers to process customer payments.
  • Clean and setup table after customers leave.

Education

Bachelor of Tourism And Travel Services Management -

Hanoi Metropolitan University
Vietnam
08-2022

Skills

  • Customer Service
  • Making coffee baverages
  • Coffee extraction knowledge
  • Dose in dose out standing
  • Art latte
  • Dialling in opening
  • Grinder adjusting

Timeline

All Rounder (Barista, Cashier, Waitress)

Lotte Hotel Hanoi
06.2022 - 07.2024

Casual Banquet

Deawoo Hotel
06.2021 - 05.2022

All-rounder ( Barista, Cashier, Waitress)

De.Tam coffee
05.2019 - 08.2021

Bachelor of Tourism And Travel Services Management -

Hanoi Metropolitan University

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Norah