Summary
Overview
Work History
Education
Skills
Volunteering
Extracurricular Activities
Languages
Timeline
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Norah Ding

Perth,WA

Summary

A graduating accounting and finance student passionate about leveraging advanced financial knowledge to contribute effectively within a dynamic organization. Proven ability to enhance team collaboration and customer relations, driving efficiency and accuracy in financial reporting.

Overview

Work History

Customer Service Representative Intern

China Construction Bank - Jiaozuo City Branch
Jiaozuo City, China
07.2022 - 09.2022
  • Facilitates customer inquiries regarding online banking products through various channels, including voice, text, and internet-based communication platforms.
  • Provided customers with a range of premium services and delve deeply into their potential needs.
  • Collected payments, maintained records, and conducted reconciliations for over a thousand invoices at the Housing Maintenance Fund Office of the Property Management Bureau.
  • Collaborated with colleagues from other departments to resolve complex customer issues quickly and effectively.

Education

Master of Commerce - Finance Specialisation

University of Western Australia
Perth, WA
06-2026

Bachelor of Accounting - Accounting

Tianjin Polytechnic University
China Tianjin
06-2024

Skills

  • ACCA Diploma in Accounting and Business (RQF Level 4)
  • ACCA Advanced Diploma in Accounting and Business
  • Microsoft Office Suite
  • Photoshop skills
  • Deductive Reasoning and Inductive Reasoning
  • Strong communication skills in speaking and writing
  • Calculus
  • Knowledge of Chinese Tax Law
  • Knowledge of UK Tax (Income Tax/Corporate Tax/CGT/VAT)
  • Expertise in Accounting Information System
  • Expertise in Financial Reporting (IFRS)
  • Auditing skills (Internal Control/Analytical Procedures)
  • Supply Chain Analytics
  • Bond Valuation and Share Valuation

Volunteering

06/2022 - 07/2022 

Assistant Teacher in Music Training Institution, Zheng Zhi Dao Art Training, Co., Ltd, Jiaozuo City, China.

  • Teach students the playing techniques of the Guzheng and how to perform traditional repertoire.
  • Organizes musical instrument performance programs to showcase teaching achievements to stakeholders.
  • Plans recruitment and traditional Chinese music promotion events to showcase the cultural heritage of the guzheng to the public.

Extracurricular Activities

10/2021 - 09/2022

President, Tianjin Polytechnic University Tennis Club

  • Organized weekly tennis activities;
  • Assisted club members in improving their tennis skills;
  • Developed organizational and interpersonal skills through club activities.

03/2021 - 07/2021

Guzheng Player, Tianjin Polytechnic University Art Ensemble

  • Played the Guzheng (Chinese zither) in the ensemble;
  • Rehearsed and performed traditional Chinese music pieces with other ensemble members;
  • Developed teamwork collaboration and listening skills through club activities.

04/2024 - Present

Game Story Writer

  • Writing stories for game characters;
  • Designing the game's setting and gameplay logic system;
  • Developed creative writing and systems thinking skills.

Languages

English
Professional
Chinese (Mandarin)
Native/ Bilingual

Timeline

Customer Service Representative Intern

China Construction Bank - Jiaozuo City Branch
07.2022 - 09.2022

Master of Commerce - Finance Specialisation

University of Western Australia

Bachelor of Accounting - Accounting

Tianjin Polytechnic University
Norah Ding