Summary
Overview
Work History
Education
Skills
Languages
Certification
Additional Information
Timeline
Generic

Norah Khouri

Bexley,NSW

Summary

I am a highly adaptable individual bringing 4 years of experience in customer service, as well as a motivated professional with well-developed skills in task prioritization and team leadership.

I am seeking to bring expertise in working diligently to serve customers, support activities and assist staff. I am confident in handling customer calls to provide outstanding service, Highly-motivated with the desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adapt to working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Assistant

Rebel
Hurstville, NSW
03.2023 - Current
  • Greeted customers and provided assistance with product selection.
  • Informed customers about current promotions and discounts.
  • Replenished merchandise on shelves as needed throughout the day.
  • Maintained cleanliness of the sales floor area at all times.
  • Helped customers find specific products, answered questions and offered product advice.
  • Answered incoming telephone calls to provide store, products and services information.
  • Maintained knowledge of sales and promotions, return policies and security practices.

Pharmacy Assistant

Chemist Warehouse
Ashfield, NSW
08.2019 - 10.2023
  • Developed my customer service skills and learnt and developed new skills liaising with customers.
  • Maintaining product knowledge and keeping customers informed and educated on the products and services by recommending and displaying items that best suit the customer's needs.
  • Effectively using the POS System
  • Being actively involved in welcoming and greeting customers into the store.
  • Complying with all company policies and procedures as well as sustaining store conditions and visual merchandising standards.
  • Maintained clean and organized pharmacy shelving and work areas.

Education

High School Diploma -

Bethlehem College
Ashfield, NSW
12.2021

TAFE Digital Strathfield
Strathfield NSW

Skills

  • Ensuring the work environment is kept neat and tidy
  • Ability to respond and complete tasks quickly
  • Hard-working and highly motivated
  • Attention to detail
  • Effective communication skills within the team and with customers
  • Punctual
  • Reliable
  • Trustworthy
  • Can work under pressure
  • Stocktaking
  • Excellent organizational skills
  • Interpersonal Abilities
  • Professionalism and a good work ethic
  • Positive attitude and energy
  • Leadership skills
  • Adaptability and Flexibility
  • Critical Thinking
  • Problem-Solving
  • Cash Register Operations
  • Effective Time Management
  • Stocking Shelves
  • Organizing Supplies
  • Resolving Customer Issues
  • Operating Register

Languages

English
Native/ Bilingual
Arabic
Native/ Bilingual

Certification

  • Certificate III In Retail Services
  • Certificate III In Information Digital Technology
  • Certificate IV in Tertiary Preparation

Additional Information

Floor Manager

Christian Kostadinoski

Contact Number: 0403439876

Email: Christiankostadinoski@gmail.com

Manager

Pamela Khoury

Manager

Contact Number: 0424087786

Timeline

Sales Assistant

Rebel
03.2023 - Current

Pharmacy Assistant

Chemist Warehouse
08.2019 - 10.2023

High School Diploma -

Bethlehem College

TAFE Digital Strathfield

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Norah Khouri