Summary
Overview
Work History
Education
Skills
References
Timeline
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NOREEN PRATAP

Sydney,Australia

Summary

Strategic sales and business development expert with a strong background in B2B, property, and commercial sectors. Proficient in CRM systems and pipeline management, driving sales performance to exceed targets. Proven ability to cultivate relationships with senior stakeholders and lead teams to achieve revenue goals. Recognized for effective coaching and training in sales techniques, resulting in consistent team success.

Overview

16
16
years of professional experience

Work History

Business Development Manager

Absorb Environmental Solutions
Sydney, Australia
04.2024 - 05.2025
  • Secured new business across mid-to-large industrial enterprises throughout NSW and the ACT, winning tier-one contracts.
  • Conducted structured discovery sessions to align solutions with client operational, safety, and compliance outcomes.
  • Managed full sales lifecycle: prospecting, proposal development, negotiation, and contract close.
  • Built trusted relationships with senior stakeholders, including General Managers, OHS Managers, Environmental, and Compliance managers.
  • Maintained accurate CRM records and proactively managed pipelines across multiple deal stages.
  • Developed and presented tailored solutions that addressed client-specific operational challenges.

Real Estate Sales Executive

One Agency/Harcourts
Gold Coast, Australia
11.2020 - 01.2024
  • Managed end-to-end residential sales transactions valued at $800K-$1.2M, achieving repeat business and referrals.
  • Conducted detailed market research, prepared property presentations, and coordinated buyers, sellers, and legal/financial representatives.
  • Secured exclusive developer rights, selling 3 properties in a single complex totaling $2.4M.
  • Oversaw complex negotiations involving multiple stakeholders, ensuring alignment on pricing, timing, and settlement conditions.
  • Built client confidence through clear communication and decisive execution across high-value property transactions.
  • Maintained up-to-date CRM data to monitor pipeline and track sales performance.

General Manager

Mojo Communications/ Omnia Property Group
Gold Coast, Australia
01.2018 - 01.2020
  • Managed a 30-person telemarketing team supporting 10+ sales consultants, delivering 10+ qualified in-home appointments per consultant each week.
  • Developed and implemented coaching frameworks, scripts, and performance systems to maximize appointment quality, team efficiency, and conversion potential.
  • Monitored performance metrics to improve appointment conversion and pipeline reliability, contributing to client revenue growth.
  • Developed ongoing training programs to enhance telemarketer skills, boosting appointment conversion rates and team productivity.
  • Maintained performance dashboards and KPI tracking to drive telemarketer accountability, support ongoing motivation, and enable targeted coaching to consistently meet and exceed daily and weekly targets.

Business Development Manager

Shop A Docket
Sydney, Australia
01.2009 - 01.2012
  • Sold ROI-focused advertising packages to SME clients, consistently achieving top-performer recognition.
  • Built long-term client relationships, driving repeat business and referrals.
  • Assisted in training a 30-seat telemarketing team in Bangalore, India, during an operational transition.
  • Developed sales scripts and strategies tailored to diverse SME client needs.
  • Monitored campaign performance to ensure revenue and ROI targets were met.

Education

Diploma - Social Media Marketing

Tafe Digital
Online
01-2027

Certificate III & IV - Real Estate

REIQ
01-2021

Skills

  • Strategic Sales & Business Development
  • Pipeline Management & CRM
  • Stakeholder Engagement & Negotiation
  • Team Leadership & Coaching
  • Market Research & Value Proposition Development
  • Team building

References

Supplied upon request

Timeline

Business Development Manager

Absorb Environmental Solutions
04.2024 - 05.2025

Real Estate Sales Executive

One Agency/Harcourts
11.2020 - 01.2024

General Manager

Mojo Communications/ Omnia Property Group
01.2018 - 01.2020

Business Development Manager

Shop A Docket
01.2009 - 01.2012

Diploma - Social Media Marketing

Tafe Digital

Certificate III & IV - Real Estate

REIQ
NOREEN PRATAP