Summary
Overview
Work History
Education
Languages
References
Timeline
Generic
Norelkis Thais Perez Aranguren

Norelkis Thais Perez Aranguren

Sydney,NSW

Summary

Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Seasoned Social Worker specializing in situational assessments, conflict resolution and effective communication. Services clients to promote optimum mental, emotional and behavioral health in collaboration with other members of health care team. Demonstrates psycho-social assessment, treatment planning and advocacy skills. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.

Overview

7
7
years of professional experience

Work History

Support Worker

CAPAH
Hornsby 2077, NSW
02.2022 - Current
  • Provided emotional and practical support to vulnerable adults.
  • Accompanied clients to medical appointments and assisted them with their daily needs.
  • Assisted clients with personal care, such as showering and dressing.
  • Helped clients develop independent living skills, such as budgeting, cooking and cleaning.
  • Facilitated group sessions aimed at providing information regarding healthy lifestyles, substance misuse issues.
  • Facilitated weekly group meetings, listened, offered compassion and supported members.

Loan Assistant

ET Consultant
Bankstown
02.2017 - 10.2023
  • Developed and implemented strategies to help clients reach their financial goals.
  • Evaluated loan applications and supporting documents to determine creditworthiness of applicants.
  • Processed loan payments, including interest calculations and adjustments for escrow accounts.
  • Maintained updated records of customer account activities.
  • Assisted customers with loan-related inquiries and requests for information or documentation.
  • Reviewed credit reports to verify accuracy of information reported by credit bureaus.
  • Answered customer phone calls regarding loan status, payment schedules, and other general inquiries.
  • Verified accuracy of financial statements submitted by borrowers in support of their loan application.
  • Provided guidance to customers on how to improve their financial standing in order to qualify for a loan.
  • Researched complex loan transactions and prepared detailed analysis reports for management review.
  • Conducted quality control checks on completed loans prior to disbursement.
  • Established strong relationships with clients through frequent communication about their accounts.
  • Analyzed financial statements using advanced software programs such as Excel or Access.
  • Checked application documents for completion, integrity and compliance with bank standards.
  • Ordered, prepared and verified documents necessary for loan to close in compliance, on time and without last-minute surprises.
  • Performed administrative tasks such as creating status reports on loans in progress, photocopying loan documents, printing daily mortgage rate sheets and answering phones.
  • Set and confirmed appointments with clients, realtors and business partners and initiated marketing contact with new leads and realtors.
  • Scanned and uploaded loan and related documents into system.
  • Checked applicant credit, personal references and employment histories.
  • Accepted payment on accounts.
  • Filed and maintained loan records.
  • Prepared and delivered loan documents to title and escrow teams.
  • Recorded applications for loan and credit, loan information and disbursements of funds.
  • Assembled and compiled documents for loan closings.
  • Examined and verified information in loan application and closing documents.
  • Answered questions and advised customers regarding loans and transactions.
  • Interviewed loan applicants to obtain personal and financial data and assist in completing applications.

Education

Certificate III Health Services Assistance

TAFE
11.2019

Bachelor of Nursing -

IUTEPAL
Venezuela
01.2014

Bachelor of Accountancy - Administration

IUTAR
Venezuela
11.2002

Languages

Spanish
Professional
English
Elementary
Portuguese
Elementary

References

References available upon request.

Timeline

Support Worker

CAPAH
02.2022 - Current

Loan Assistant

ET Consultant
02.2017 - 10.2023

Certificate III Health Services Assistance

TAFE

Bachelor of Nursing -

IUTEPAL

Bachelor of Accountancy - Administration

IUTAR
Norelkis Thais Perez Aranguren