Norieth Brucal
Sunshine,VIC
Summary
Dedicated and skilled cookery student with extensive experience in the food industry, including roles as a small pizza parlor owner and Food Quality Assurance specialist. Proficient in ensuring product quality and safety through regulatory compliance and technical support. Strong background in customer service, having assisted sales personnel in resolving customer complaints and enhancing client relationships. Seeking to leverage my culinary skills and regulatory knowledge in a challenging role that allows for professional growth and contributes to a team-oriented environment.
Overview
6
6
years of professional experience
Work History
Small Business Owner
Pugonbiz Co. (Pizza Parlor)
10.2020 - 09.2024
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
Regulatory Affairs Supervisor
Glacier Paradise Importing
02.2023 - 02.2024
- Worked with governance committees to make and evaluate plans.
- Kept abreast of evolving industry trends, allowing the company to adapt quickly to changes in the regulatory landscape.
- Performed and documented quality control checks to maintain compliance with company initiatives.
- Recommended improvements to processes.
- Supervise the Regulatory Affairs team, assigning tasks, providing mentorship, and ensuring projects are completed on time.
Regulatory Affairs Scientist
Kerry Manufacturing (Philippines) Inc.
11.2021 - 09.2022
- Prepare, compile, and submit applications and documentation to regulatory agencies for product approval, registration, or renewal.
- Prepare and maintain technical files and regulatory documents such as dossiers, product information files, and labeling requirements.
- Provide regulatory training and updates to internal teams to ensure everyone understands regulatory compliance requirements.
- Maintain detailed records of all regulatory submissions, approvals, product licenses, and any communications with regulatory bodies.
Laboratory Technician
Kerry Manufacturing (Philippines) Inc.
03.2021 - 11.2021
- Collect food, ingredient, or environmental samples from production lines or external sources for testing.
- Conduct various tests on food products to assess their chemical, physical, and microbiological properties.
- Test food products to ensure they meet quality standards, company specifications, and regulatory requirements.
- Follow strict hygiene and safety protocols to prevent contamination of samples and ensure a safe working environment.
- Participate in or assist with sensory testing, which evaluates the taste, texture, appearance, and smell of food products.
Baking Technician
Universal Robina Corporation - Flour Division
07.2018 - 10.2020
- Assist in developing new baking recipes and formulations.
- Assisting sales team in handling customer complaints.
- Demonstrate the product application on a customer.
- Alongside the sales team, assist in collecting customer feedback and maintaining customer relationships.
Education
Diploma - Hospitality Management
Australian Institute of Digital Technology
Suites, 4-5, Level 1/108 Bourke St, Melbourne VIC 10-2026
Skills
- Small business operations
- Planning and execution
- Vendor Relations
- Business marketing
Languages
English
Professional Working
Timeline
Regulatory Affairs Supervisor
Glacier Paradise Importing
02.2023 - 02.2024
Regulatory Affairs Scientist
Kerry Manufacturing (Philippines) Inc.
11.2021 - 09.2022
Laboratory Technician
Kerry Manufacturing (Philippines) Inc.
03.2021 - 11.2021
Small Business Owner
Pugonbiz Co. (Pizza Parlor)
10.2020 - 09.2024
Baking Technician
Universal Robina Corporation - Flour Division
07.2018 - 10.2020
Diploma - Hospitality Management
Australian Institute of Digital Technology
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