Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Norika Wakayama

Robina,QLD

Overview

1
1
year of professional experience
1
1
Certification

Work History

Bartender

Hello Heaven
Japan
02.2024 - 04.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.

Golf Caddie

Few Golf Courses
Japan
04.2023 - 04.2024
  • Ensured golfer satisfaction by anticipating needs and proactively addressing inquiries or concerns.
  • Assisted golfers in maintaining a steady pace of play, contributing to a more enjoyable round for all participants.
  • Developed strong relationships with golfers through exceptional interpersonal skills and superior caddie services.
  • Promoted a safe golfing environment by adhering to established safety guidelines during inclement weather conditions.
  • Enhanced golfer experience by providing strategic advice on course layout and shot selection.
  • Increased golfer success rates through regular equipment maintenance checks and adjustments as needed.
  • Maintained smooth pace of play for golfers on course.
  • Cleaned and maintained balls, clubs, and course amenities.
  • Assisted players in improving game play.
  • Taught players and team members about game and performance strategies.
  • Determined distances to pins and advised players on proper clubs and methods.
  • Assisted golfers with selecting clubs, choosing strategies and lining up shots.
  • Predicted wind speeds and read green slopes to suggest appropriate approaches to players.
  • Repaired divots and ball marks and raked bunkers to increase course attraction and boost membership rates.
  • Contributed to increased member retention rates through consistent delivery of high-quality customer service experiences.
  • Demonstrated adaptability in working with varying player skill levels, from beginners to advanced professionals.
  • Provided detailed yardage information for accurate club selection, resulting in improved golfer performance.
  • Cleaned rides and attractions to reduce spread of germs and bacteria.
  • Exhibited professionalism at all times while representing the club both on and off the course.

Education

Undergraduate Degree - Sports Studies (specific For Golf)

Nihon Wellness Sport University
Japan
03.2027

Robina State High School
Robina, QLD
11.2022

Skills

  • Patience and understanding
  • Goal setting expertise
  • won 2 golf tournaments in Japan
  • won a few golf tournaments in Australia
  • best handicap: 3
  • current handicap: 18

Certification

certificate II health support service

Languages

Japanese
Native or Bilingual
English
Native or Bilingual

Timeline

Bartender

Hello Heaven
02.2024 - 04.2024

Golf Caddie

Few Golf Courses
04.2023 - 04.2024

Undergraduate Degree - Sports Studies (specific For Golf)

Nihon Wellness Sport University

Robina State High School
Norika Wakayama