Noriko Hirano

• Exhibited strong work ethic and adaptability in fast-paced food production environment.
• Enhanced team productivity while adhering to strict hygiene and safety standards.
• Maintained high operational efficiency through effective collaboration with team members.

· Served as the sole secretary to two successive hospital directors, handling confidential matters and managing schedules.

· Successfully resolved critical staffing shortages by leading the recruitment of two medical specialists, making a significant contribution to the community.

· Managed patient referrals and coordinated between medical professionals inside and outside the hospital.

· Demonstrated an ability to manage and resolve difficult situations, including patient complaints, with professionalism and empathy.

· Cultivated strong relationships with stakeholders and consistently demonstrated excellent judgment and sensitivity in delicate situations.

· A Japanese language reference is available upon request.

• Successfully developed and negotiated premium travel packages for Western clientele, ensuring exceptional client satisfaction.
• Planned and facilitated seminars focused on sustainable tourism, enhancing community involvement.
• Utilized strong local connections and interpersonal skills to drive business growth and maintain client satisfaction.