Norma Maafu
Liverpool,NSW
Summary
Adept at enhancing operational efficiency and client satisfaction, my tenure at Real Foods showcased my ability to leverage digital tools and foster strong community relationships, boosting occupancy rates significantly. With a knack for meticulous record-keeping and clear communication, I excel in fast-paced environments, consistently meeting productivity goals and exceeding project milestones.
Overview
4
4
years of professional experience
Work History
Loading Containers
Real Foods
01.2025 - Current
- Increased client satisfaction by providing exceptional service during property tours and lease signings.
- Assisted in managing a diverse portfolio of properties, ensuring smooth leasing processes for all clients.
- Developed strong relationships with local businesses and community members to generate referrals and increase overall occupancy rates.
- Improved efficiency within the leasing office by implementing digital tools that streamlined workflows involving prospect tracking, appointment scheduling, and document management systems.
- Leveraged strong communication skills to establish relationships with potential prospects, guiding them through the leasing process and ensuring all their needs were met.
Picker Packer
Waterco
06.2024 - 10.2024
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Air Conditioning Installer
Quality Air
05.2022 - 11.2022
- Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
- Performed visual and functional inspection of components to determine quality and identify defects.
- Demonstrated adaptability in learning new assembly processes quickly as required for evolving project specifications.
- Boxed, labeled, and transported items to support assembly operations.
- Ensured timely completion of projects by diligently adhering to assigned schedules and prioritizing tasks accordingly.
- Accelerated assembly times through methodical organization of workspace, maximizing space usage and minimizing distractions during shifts.
- Participated in regular training sessions to stay up-to-date on industry best practices and maintain a high level of expertise in assembly techniques.
Assembly Line Worker
Pantair
02.2021 - 05.2021
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Boxed, labeled, and transported items to support assembly operations.
- Followed protocols to enhance protection and maintain safe work environment.
Education
Marsden State High
Brisbane, QLDSkills
- Reliability and punctuality
- Fair housing regulations
- Goal-oriented mindset
- Property management
- Clear communication
- Record keeping
- Customer service
- Creative problem solving
- Cash handling
- Unit inspection
- Phone and email etiquette
- Training and mentoring
- Team building
- Community engagement
- Organized mindset
- Problem-solving
- Reliability
- Multitasking Abilities
- Excellent communication
- Customer service-focused
Languages
Tonga
Native or Bilingual
Interests
- Community Cleanup
- Enjoy participating in [activity] for overall physical and mental well-being
- Cooking
- Gardening
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- DIY and Home Improvement
- Fundraising Events
- Volunteering with youth sports programs as a [role]
Timeline
Loading Containers
Real Foods
01.2025 - Current
Picker Packer
Waterco
06.2024 - 10.2024
Air Conditioning Installer
Quality Air
05.2022 - 11.2022
Assembly Line Worker
Pantair
02.2021 - 05.2021
Marsden State High
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