Summary
Overview
Work History
Education
Certification
References
Timeline
Generic

Nothando Mhiti

Perth,WA

Summary

Dedicated and detail-oriented health, safety, and environment student with extensive experience in disability support services and hospitality. Adept at ensuring safety, providing high-quality care, and delivering exceptional customer service in dynamic environments. Strong communication, problem-solving, and organisational skills, with a passion for promoting well-being and safety in the workplace.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Support Worker

Rocky Bay
Perth, Western Australia
01.2023 - Current

• Provided high-level care for clients with complex needs, including dysphagia, epilepsy, mental health disorders, and enteral feeding support.
• Assisted with personal care, feeding, and medication management, ensuring safety and dignity.
• Implemented tailored care plans, fostering independence, and well-being.
• Coordinated with healthcare teams to ensure comprehensive support.

Patient Services Assistant

My Flex Health
Perth, Western Australia
01.2022 - 01.2023
  • Coordinated patient transfers, ensuring comfort and safety during hospital stays.
  • Assisted with administrative tasks, including updating patient records, and maintaining confidentiality in accordance with privacy regulations.
  • Ensured compliance with hospital policies and hygiene standards, maintaining a clean and safe environment for patients, and staff.

Operations Agent

DHL
Perth, Western Australia
11.2020 - 03.2022
  • Scanned, processed and tracked inbound and outbound freight to ensure timely delivery of parcels.
  • Assisted with loading and offloading of shipments, ensuring safety and compliance with company protocols.
  • Sorted and organised freight for multiple delivery routes.

Customer Service Representative

Optus Stadium
Perth, Western Australia
02.2020 - 05.2021

• Provided exceptional customer service by assisting patrons with event information, directions, and general inquiries.
• Directed guests to seating areas, restrooms, and concessions, while ensuring smooth crowd flow and safety within the stadium.
• Ensured compliance with stadium policies, including safety, and security regulations.

Food and Beverage Attendant

Perth Convention and Exhibiton Centre
Perth, Western Australia
01.2020 - 03.2021
  • Delivered exceptional customer service through efficient food and beverage service.
  • Maintained cleanliness, organisation and hygiene standards of service areas.
  • Ensured compliance with health and safety standards, including food handling, and sanitation protocols.

Function Staff

Temptations Catering
Perth, Western Australia
11.2019 - 12.2020
  • Delivered customer orders to various functions, while ensuring timely and efficient food and beverage service.
  • Ensured cleanliness and organisation of service areas at events.
  • Coordinated with event coordinators to ensure seamless service, and guest satisfaction.

Education

Bachelor of Science - Health, Safety And Environment

Curtin University
Bentley, WA

Certification

  • Mental health first aid certificate
  • First aid and CPR certificate
  • Working with children check
  • Responsible service of alcohol certificate

References

References available upon request.

Timeline

Support Worker

Rocky Bay
01.2023 - Current

Patient Services Assistant

My Flex Health
01.2022 - 01.2023

Operations Agent

DHL
11.2020 - 03.2022

Customer Service Representative

Optus Stadium
02.2020 - 05.2021

Food and Beverage Attendant

Perth Convention and Exhibiton Centre
01.2020 - 03.2021

Function Staff

Temptations Catering
11.2019 - 12.2020

Bachelor of Science - Health, Safety And Environment

Curtin University
Nothando Mhiti