Offering nine years of diverse experience across various industries and roles, including store attendant, call center agent, voice ambassador, administrative support, pharmacy assistant, technician, and driver.
Demonstrates a hands-on approach with a strong commitment to deadlines and a focus on customer service
Highly self-motivated and goal-oriented, with a proven track record of achieving objectives
Possesses excellent leadership skills and is well-organized, with a strong ability to collaborate effectively as a team player
Consistently proactive in maintaining and enhancing service quality to ensure optimal customer satisfaction
Overview
5
5
years of professional experience
Work History
Technician /Delivery Driver
Just Save Supermarket
Kwazulu Natal
09.2023 - 07.2024
Received daily delivery instructions and route assignments from dispatch
Inspected delivery vehicle to ensure optimal safety and performance prior to each trip
Ensured accurate completion of all paperwork associated with deliveries
Loaded, secured, and unloaded cargo in a safe and timely manner
Maintained accurate records of goods delivered and collected payments as required
Verified accuracy of items loaded onto truck against shipping documents
Adhered to all applicable traffic laws while driving delivery vehicle.
Provided excellent customer service by answering inquiries about products or services being delivered
Driver, Warehouse Orders
Connect It S.A
Kwazulu Natal
04.2023 - 12.2023
Checked and maintained vehicle supplies and equipment, such as gas, oil, water, tires, lights and brakes
Delivered goods to specified destinations in a timely manner
Operated pallet jacks to move inventory within the warehouse
Inspected vehicles for mechanical items and safety issues prior to departing on routes
Communicated customer orders accurately to warehouse staff for order fulfillment
Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs
Filed vehicle logs, cargo records or billing statements according to company regulations
Operated manual and mechanical equipment safely to minimize injury and accident risks
Administration Clerk
Durban University of Technology
Kwazulu Natal
01.2021 - 12.2022
Answered phone calls, responded to emails and routed incoming mail
Assisted with the preparation of presentations, reports and other administrative tasks as requested
Provided general office support such as photocopying, faxing and scanning documents
Organized meetings and maintained calendar appointments for staff members
Resolved customer inquiries or complaints in a professional manner both over the phone or through email communication
Fielded telephone calls and offered prompt, detailed answers to meet requests
Pharmacy Assistant
Durdoc Hospital
Kwazulu Natal
09.2019 - 11.2020
Assisted customers with prescription refills, requests for over-the-counter medications and other health care products
Verified accuracy of medication orders and entered data into pharmacy system
Maintained inventory records by restocking shelves with pharmaceuticals
Processed payments from customers using cash registers and debit and credit card terminals
Prepared labels for prescriptions and dispensed medications to patients
Answered customer inquiries regarding drug interactions, side effects and dosage instructions
Provided guidance on the selection of over-the-counter medications and supplements