Santo Chamberlain
Bargo
Summary
I've worked in sales for more than five years, and I've been an assistant manager for a year. My background encompasses everything from managing a store to consistently keeping up with the inventory, the shop's look, and the work of our employees, as well as establishing and preserving relationships with customers. I also have expertise with general computer literacy, both in terms of hardware and software, office-based applications, and more specialized programs like development software for animation and game creation. aside from my professional background, I am a geek at heart as I love to play video games and boardgames and when I find the time, I like to let my passion to create run free and try my hand at creating them.
Overview
10
10
years of professional experience
Work History
Assistant Store Manager
Prouds The Jewellers
12.2023 - Current
- General day to day running of a multi million dollar store
- Assist store manager and Regional manager to analyze trends to better understand key selling points and overall store performance
- Recruiting and training of new staff members of casual, part-time and full time positions
- Merchandised products to follow company standards
- Adjust store appearance and rotate merchandised products on a monthly basis to best suit the coming promotions
- Money handling and banking
- Constant communication with customers to develop personal connections to better enhance customer satisfaction
- Working to a repeated and strict schedule to ensure shop is running at maximum efficiency and promotions are set up
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients
Sales Assistant Team Member
Angus And Coote
07.2022 - 12.2023
- Ensured store presentation met company standards, creating an inviting shopping atmosphere for customers
- Training new team members
- Opening and closing of shop
- Money handling and banking
- Engaging with customers to create a connection to ensure customer satisfaction and loyalty
- Working with budgets and KPIs
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients
Layout Artist
Plastic Wax
07.2020 - 06.2022
- Reading and deconstructing client concept art and animatics to create documentation and blockout files for animation, assets, and lighting departments
- Creating camera scenes and set up for individual shots for client concept
- Working within a strict deadline to ensure all work is delivered on time and to both client and lead satisfaction
Unreal Generalist
Plastic Wax
02.2020 - 07.2020
- Working effectively within a team and following directs from team leads
- Importing and setting up assets, animations and effects into the Unreal engine
- Working within the Unreal Engine to set up animations and effects
- Working to a tight schedule to ensure all tasks are completed for review and client timeline
Sales Assistant
Prouds The Jewellers
01.2015 - 01.2018
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients
- Processed transactions accurately while maintaining a high level of customer service
- Increased sales by building strong customer relationships and providing excellent service
- Helped customers locate products and checked store system for merchandise at other sites
Education
Advanced Diploma - GameArt And Animation
Academy of Interactive Entertainment
Sydney, NSW01.2019
High School Diploma - undefined
Mount Carmel Catholic Collage
01.2017
Skills
- Problem-Solving
- Customer Service
- Inventory Control
- Customer Relations
- Organization
- Team Building and Leadership
- Team Management
- Hiring and Training
- Strong software and computer skills
- Staff Management
- Relationship building and management
- Attention to detail
Timeline
Assistant Store Manager
Prouds The Jewellers
12.2023 - Current
Sales Assistant Team Member
Angus And Coote
07.2022 - 12.2023
Layout Artist
Plastic Wax
07.2020 - 06.2022
Unreal Generalist
Plastic Wax
02.2020 - 07.2020
Sales Assistant
Prouds The Jewellers
01.2015 - 01.2018
High School Diploma - undefined
Mount Carmel Catholic Collage
Advanced Diploma - GameArt And Animation
Academy of Interactive Entertainment
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