Summary
Overview
Work History
Skills
QUALIFICATIONS
Timeline
Generic

Filana Iopu

Kingston

Summary

Capable Office Administrator with outstanding knowledge of effective office coordination with commitment to effective collaboration. Skilled at reorganizing offices for superior functionality.

Overview

3
3
years of professional experience

Work History

Administrator

Workways
09.2024 - Current
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Defined clear targets and objectives and communicated to other team members.

Business Administration Trainee

Busy Ability
01.2023 - 07.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Maintained database systems to track and analyze operational data.
  • Gathered, organized and input information into digital database.
  • Maintained personnel records and updated internal databases to support document management.
  • Identified and resolved discrepancies and errors in customer accounts.

Data Entry

Fujifilm
05.2022 - 06.2022
  • Prepared and generated claims by completing data entry of correct information.
  • Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
  • Completed data entry for currency transactions.
  • Organized and prioritized proofreading, spell checking, document filing and data entry.
  • Managed and organized documents for data entry tasks.
  • Checked data input and verified totals on forms prepared by others to detect errors in arithmetic, data entry or procedures.
  • Minimized manual system errors with streamlined data entry process.

Skills

  • Schedule and calendar management
  • Office management
  • Customer engagement
  • Verbal communication
  • Staff management
  • Reliability
  • Communication skills
  • Organization
  • Problem solving
  • Adaptable

QUALIFICATIONS

  • Learner's Driver License
  • Working with Children Card
  • Cert 3 in Business Administration
  • Cert 1 in Financial Services

Timeline

Administrator

Workways
09.2024 - Current

Business Administration Trainee

Busy Ability
01.2023 - 07.2024

Data Entry

Fujifilm
05.2022 - 06.2022

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Filana Iopu