Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nouha Dagher Vieira

Roselands,NSW

Summary

Personable Type professional with strong background in guiding and assisting customers, helping coworkers and completing important pharmacy tasks. Productive in efficiently ringing customers, providing information and answering calls to deliver superb customer care. Orderly in recordkeeping, inventory control, ordering products and requesting refills from physicians.

Overview

28
28
years of professional experience

Work History

Pharmacy Assistant

Cincotta Chemist Campsie
02.2005 - Current
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
  • Delivered exceptional customer service through active listening skills and addressing concerns promptly.
  • Received incoming supplies and stocked in correct locations.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Merchandised over-the-counter goods and rotated stock.
  • Contributed to increased sales by offering expert advice on over-the-counter medications and products.
  • Supported operations with filing, copying and faxing.
  • Assisted customers in selecting over-the-counter medications and health care products.
  • Completed cash register transactions by handling credit and cash payments using pharmacy register system.
  • Verified patient information to correctly dispense medications.
  • Supported pharmacists with day-to-day activities and pharmacy office management functions.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Answered questions regarding medication instructions and usage.
  • As the person in charge of the cosmetics department
  • Making sure the cosmetics department is updated with all the stock levels in order to get more sales

Office Clerk/consol Operator

Ampol Petrol Station
10.1996 - 10.1996
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Education

Certificate I - Information Technology

TAFE Granville
Sydney, NSW
07.1996

Secretarial Studies And Office Administration

College
North Lebanon
06.1985

Baccalaureate Equivalent To Year 12 HSC NSW -

The Maronite Sisters
North Lebanon
06.1980

Skills

Fluent in Arabic

Timeline

Pharmacy Assistant

Cincotta Chemist Campsie
02.2005 - Current

Office Clerk/consol Operator

Ampol Petrol Station
10.1996 - 10.1996

Certificate I - Information Technology

TAFE Granville

Secretarial Studies And Office Administration

College

Baccalaureate Equivalent To Year 12 HSC NSW -

The Maronite Sisters

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Nouha Dagher Vieira