Summary
Overview
Work History
Education
Skills
Certification
Websites
Languages
COURSES
Timeline
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Nouhan Sanoh

Nouhan Sanoh

Wollert,VIC

Summary

Dedicated IT professional skilled in customer support and system configuration. Experience in hardware installation and troubleshooting has led to improved operational efficiency and enhanced user satisfaction. Eager to contribute technical expertise to drive innovative solutions.

Overview

12
12
years of professional experience
1
1
Certification

Work History

IT Specialist (Operating Systems and Network)

IwayAfraca Telecommunications Limited
Lagos, Nigeria
12.2022 - 10.2025

Ensured optimal functionality of computer systems through maintenance and improvements.

  • Managed IT resources, focusing on network monitoring and information security.
  • Implemented security standards related to access conditions and user privileges.
  • Oversaw management of network access rights for machines and users, including account creation and monitoring.
  • Supervised installation and configuration of switches, routers, and firewalls.
  • Participated in selection process for IT resources to enhance operational efficiency.
  • Installed operating systems, networks, and software to support organizational needs.
  • Identified and resolved user issues while providing technical assistance to production and design teams.

IT Support Technician (Internship)

IwayAfraca Telecommunications Limited
Lagos, Nigeria
03.2022 - 11.2022

Delivered technical assistance to computer and technology users, ensuring optimal IT system operations.

  • Installed and maintained hardware, including desktops, laptops, and printers.
  • Configured and updated Windows and Ubuntu operating systems for end-users.
  • Supported LAN and Wi-Fi network setup and troubleshooting efforts.
  • Managed user accounts and permissions utilizing Active Directory tools.
  • Documented common issues and developed step-by-step support guides.
  • Provided troubleshooting support for home and small office networks.
  • Set up routers, switches, and Wi-Fi extenders to enhance connectivity.

Computer Data Entry Operator

Danish Refugee Council (DRC)
Kankan, Guinea
07.2015 - 12.2015

Facilitated capacity and resilience building for communities and authorities in Mano River Union region using Cs pro software.

Classified and verified documents for accurate information entry across project departments.

  • Updated essential documents to ensure accessibility for project services.

Computer Data Entry Operator

Interim-Com Guinea (INOVATECH-ID
Conakry, Guinea
03.2014 - 12.2014

Executed census and biometric identification of civil servants and contractors for Ministry of Civil Service.

Updated official documents for government personnel to ensure compliance with regulations.

Conducted thorough modifications and enhancements in biometric identification processes to improve accuracy.

Education

Bachelor of Science - Computer And Information Sciences

ESCT School of Executives And Technicians
Benin
02-2022

Bachelor of Science - Computer Science

Université Gamal Abdel Nasser De Conakry
Guinea
10-2016

Skills

  • Network monitoring
  • Information security
  • Account management
  • Hardware installation
  • System configuration
  • IT resource planning
  • Customer support
  • IT troubleshooting
  • IT documentation
  • Virtualization technologies
  • Hardware troubleshooting
  • Software installation
  • Application installations

Certification

220-1101 CompTIA A+ (core 1)
220-1102 CompTIA A+ (core 2)
N10-008 CompTIA Network+
CompTIA IT Operations Specialist (CIOS)
200-301 Cisco Certified Network Associate (CCNA)
EC-Council Certified Secure Computer User v2
Fortinet Certified Fundamentals Cybersecurity

Languages

English
Full Professional
French
Native/ Bilingual

COURSES

  • CompTIA A+
  • CompTIA Network +
  • CompTIA Security+
  • CCNA Routing and Switching
  • CCNP Enterprise
  • Vmware vSphere 8.0
  • FortiGate NSE7, version 7
  • Diploma in Cyber Security: (Introduction to Cybersecurity, Networking Essentials, Linux, Python, and Ethical Hacking)
  • Date Base Master: (Ms. Excel, Ms. Access, MySQL, Oracle SQL (OCA), Ms. SQL)
  • Windows Server Administration (MCSA)
  • Azure Fundamentals
  • Microsoft 0365

Timeline

IT Specialist (Operating Systems and Network)

IwayAfraca Telecommunications Limited
12.2022 - 10.2025

IT Support Technician (Internship)

IwayAfraca Telecommunications Limited
03.2022 - 11.2022

Computer Data Entry Operator

Danish Refugee Council (DRC)
07.2015 - 12.2015

Computer Data Entry Operator

Interim-Com Guinea (INOVATECH-ID
03.2014 - 12.2014

Bachelor of Science - Computer And Information Sciences

ESCT School of Executives And Technicians

Bachelor of Science - Computer Science

Université Gamal Abdel Nasser De Conakry
Nouhan Sanoh