Nour Almohamad
FAIRFIELD HEIGHTS,New South Wales
Summary
Passionate Cake Decorator with exquisite artistic abilities. Dedicated to maintaining food, associate and product safety. Provides premier customer service and works well with others. Experienced in icing, decorating, packaging, labeling bakery products.
Overview
12
12
years of professional experience
Work History
Cake Decorator
Self Employed
FAIRFIELD HEIGHTS, NSW
01.2012 - Current
- Cut and shaped dough for rolls, bread and various pastries.
- Decorated cakes with a variety of edible decorations including sugar flowers, chocolate figures, and marzipan fruits.
- Combined ingredients by hand and with electric mixing equipment.
- Measured ingredients accurately according to recipes used in the bakery.
- Used pastry bags and tips to pipe messages and decorative roses onto cakes.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Adhered to safety protocols to minimize mishaps and accidents with baking equipment.
- Making wide rang of cake and decorate them
Customer Service Cashier
Green Valley
FAIRFIELD HEIGHTS, NSW
01.2023 - 01.2024
- Delivered tactful discussions and diplomacy when responding to escalating situations.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Resolved customer complaints in a professional manner.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Processed customer payments quickly and returned exact change and receipts.
- Complied with all health and safety regulations while performing job duties.
Education
High School Certificate - Year 12
Bankstown Senior College
Bankstown, NSW11-2012
Skills
- Cake Decoration
- Food Handling Safety
- Product Inspection
- Design Methods
- Complaint Handling
- Teamwork and Collaboration
- Stock Management
- Excellent Communication Skills
- Problem Solver
Languages
English
Full Professional
Arabic
Native/ Bilingual
Timeline
Customer Service Cashier
Green Valley
01.2023 - 01.2024
Cake Decorator
Self Employed
01.2012 - Current
High School Certificate - Year 12
Bankstown Senior College
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