Nour Ghandour
Merrylands,NSW
Summary
Dedicated university student looking for a part-time or casual job. A reliable, mature, trustworthy, and respectful team player. Eager to improve my skills and gain experience in this role. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
2
2
years of professional experience
Work History
BARISTA
IMPRESSO BY SPEEDWAY
07.2023 - 02.2024
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
CASUAL SALES ASSISTANT
TARGET Australia
10.2021 - 02.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Education
BACHELOR OF ARTS/PATHWAY TO PRIMARY TEACHING -
WESTERN SYDNEY UNIVERSITY
Bankstown, NSW06.2028
High School Diploma -
MACARTHUR GIRLS HIGH SCHOOL
Parramatta, NSW01.2022
High School Diploma -
MACARTHUR GIRLS HIGH SCHOOL
Parramatta, NSW01.2022
CERTIFICATION II IN HOSPITALITY -
Macarthur Girls High School
Parramatta, NSW01.2022
Skills
- Good communication skills
- Decision-making abilities
- Good collaboration skills
- Critical thinking skills
- Good time management skills
- Adaptability
- Good teamwork skills
- Fluent in Arabic and English
- Friendly and outgoing
- Opening and closing duties
- Cleanliness
Availability
FULL AVALIABILITY
Volunteer Experience
Over the year that I have been working as a casual sales assistant at Target, I have learnt how to be resilient and improve my communication, collaboration, management skills and my adaptability. Working in Target has given me floor, registers and back dock experience. This has allowed me to improve my communication, collaboration, and time management skills. It has also helped me improve my flexibility skills.
Timeline
BARISTA
IMPRESSO BY SPEEDWAY
07.2023 - 02.2024
CASUAL SALES ASSISTANT
TARGET Australia
10.2021 - 02.2023
BACHELOR OF ARTS/PATHWAY TO PRIMARY TEACHING -
WESTERN SYDNEY UNIVERSITY
High School Diploma -
MACARTHUR GIRLS HIGH SCHOOL
High School Diploma -
MACARTHUR GIRLS HIGH SCHOOL
CERTIFICATION II IN HOSPITALITY -
Macarthur Girls High School
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