Summary
Overview
Work History
Education
Skills
Kick-boxing/Reading/Traveling
Languages
Timeline
Generic

Nour Merhebi

Green Valley,NSW

Summary

  • Proactive Receptionist Administrator with a track record of enhancing customer satisfaction at Carls Kitchens. Excelled in reception management and customer service, significantly improving first impressions. Skilled in appointment scheduling and adept at managing visitor access, consistently delivering results beyond expectations.
  • Professional and knowledgeable senior receptionist versed in administrative support and customer service. Offering 1.5 years of experience managing company reputation with customers. Highly efficient and accurate with strong planning, problem-solving and communication skills.
  • Worked closely with office personnel,creating contracts,documentations,issuing invoice using software and reduced any clerical errors for these documentations

Overview

2
2
years of professional experience

Work History

Receptionist Administrator

Carls Kitchens
03.2022 - 10.2023
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled complaints and questions, and re-directed calls to other team members.
  • Created contracts and quotes for clients

Education

Bachelor of Science - Speech Pathology

Western Sydney University
Sydney, NSW
10.2026

No Degree - Completed Year 12

Minarah College
Green Valley
10.2021

Skills

  • Reception Management
  • Appointment Setting
  • Appointment Scheduling
  • Visitor access management
  • Customer Service

Kick-boxing/Reading/Traveling

Kick-boxing every weekend with occasional sight-seeing/travelling to new restaurants areas with family or friends.

Languages

Arabic
Professional Working
English
Native or Bilingual

Timeline

Receptionist Administrator

Carls Kitchens
03.2022 - 10.2023

Bachelor of Science - Speech Pathology

Western Sydney University

No Degree - Completed Year 12

Minarah College
Nour Merhebi