Noura Asielawar
Seaford,VIC
Summary
Accomplished Managing Director at Force Accessories, adept in operations management and fostering client relationships, significantly enhanced company performance through strategic planning and staff mentoring. Achieved notable success in project negotiations and global brand elevation, demonstrating a keen blend of leadership and account management skills, along with excellent Customer Service Skills.
Overview
14
14
years of professional experience
Work History
Managing Director
Force Accessories
09.2023 - 09.2024
- Oversaw operations and managed corrective changes to achieve daily and long-term goals.
- Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
- Daily management duties including but not limited to: OH&S, Scheduling, Liaising with clients and suppliers, customer service, sales, book keeping, etc. what ever is needed to operate.
- Increased overall company performance by implementing strategic management initiatives and streamlining operations.
- Liaised with Clients and Suppliers daily to update order status or keep relationships thriving.
- Elevated brand recognition on global scale by executing comprehensive digital marketing campaign.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Enhanced workplace safety protocols proactively addressing potential hazards before they became critical incidents.
Operations Manager
Force Accessories
06.2010 - 09.2023
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Developed and implemented strategies to maximize customer satisfaction.
Education
Qualified - First Aid Officer
HLTAID011 - Provide First Aid
Onsite First Aid Training09.2024
Certificate IV - Business Administration
Link Employment & Training
Dandenong11.2011
Certificate III - Business Administration
Gippsland TAFE
Morwell, VIC10.2009
Skills
- Ability to listen and work with customers
- Speaking fluent English and Greek
- Operations Management
- Staff Management
- Team Collaboration
- Mentoring and training
- Client Relationships
- Account Management
- Strategic Planning
- Business Planning
Timeline
Managing Director
Force Accessories
09.2023 - 09.2024
Operations Manager
Force Accessories
06.2010 - 09.2023
Qualified - First Aid Officer
HLTAID011 - Provide First Aid
Certificate IV - Business Administration
Link Employment & Training
Certificate III - Business Administration
Gippsland TAFE
Similar Profiles
Christian CarterChristian Carter
Accessory Technician at Action Car and Truck AccessoriesAccessory Technician at Action Car and Truck Accessories
Joshua CarterJoshua Carter
Welder/Fabrication at American Aluminum Accessories IncWelder/Fabrication at American Aluminum Accessories Inc
Daniel KadimaDaniel Kadima
Operation Specialist at Custom AccessoriesOperation Specialist at Custom Accessories