Kenzie Mante
Sydney,Australia
Summary
Hardworking professional bringing 3 years of Customer Service experience. Insightful, enthusiastic and goal-oriented with a self-motivated, upbeat and motivational nature. Desiring a dynamic, fast-paced role with room for advancement and the chance to achieve goals.
Overview
5
5
years of professional experience
Work History
Kitchen Hand
Honeybee Cafe
Sydney
06.2020 - Current
- Serving food/taking orders
- Operated a cash register for cash check & credit card transaction with accuracy
- Built relationships with customers to increase likelihood of repeat business
- Displayed/packaged pastries & cakes
- Maintained established merchandising standards, including window, sales floor & promotional display
- Contact: -Tracey Nutley 0406614169
Manager/Sales Assistant
Honeybee Homewares
Fairlight, NSW
06.2020 - 06.2023
- Met with entire team on weekly basis to identify sales opportunities, discuss strategies and execute new promotions.
- Established action plans for team members and helped each person attain objectives.
- Applied Critical, analytical and creative thinking skills
- Promoted exceptional levels of customer service by asking open-ended questions and assisting clients on sales floor.
- Oversaw office operations and maintained store compliance.
- Opened and closed store, set up registers and secured cash.
Receptionist Administrator
Audi Artarmon
Artarmon, NSW
05.2022 - 01.2023
- Handled diverse needs for clients in-person, by phone or through email.
- Displayed professional standards at reception desk to impress visitors.
- Coordinated appointment calendar and balanced schedules to promote optimal productivity.
- Maintained office supply inventory and placed orders to meet demand.
- Received parcels, routed mail and opened packages for staff.
- Welcomed visitors and customers by greeting and answering or directing inquiries.
- Contracted with vendors and liaised with building management to schedule office equipment or facility repairs.
- Screened and responded to emails, messages and other correspondence, freeing up senior management.
CleanerAbsolute
Domestics
Sydney
12.2020 - 12.2021
- Cleaning homes to realestate standards
- Money handling
- Being trusted into clients homes when clients are not around
- Completing tasks efficiently & within allocated time frames
- Being Responsible for my own clients & working hours
- Contact: -Absolute Domestics 1300364646
Sales Assistant
Timbertime Toys
Sydney
10.2018 - 03.2020
- Timbertime Toys is a small independent business who sells childrens toys & activities
- Converted unhappy customers to new products or services to take place of out of stock items
- Built relationships with customers to increase likelihood of repeat business
- Priced merchandise, stocked shelves & took inventory of supplies
- Determined customer needs by asking relevant questions and listening actively to responses
- Completed all cleaning, stocking & organising tasks in assigned sales area
- Contact: -Pippa contact@timbertimetoys.com.au 0410532792
Education
Bradfield Senior College
10.2020
The Forest High School
12.2018
Australian Christian College
12.2016
Skills
- Document coordination skills
- Sales tracking
- Persuasive negotiations
- Effective selling strategies
- Profit and revenue-generating strategies
- Product and service management
- Data entry
Timeline
Receptionist Administrator
Audi Artarmon
05.2022 - 01.2023
CleanerAbsolute
Domestics
12.2020 - 12.2021
Manager/Sales Assistant
Honeybee Homewares
06.2020 - 06.2023
Kitchen Hand
Honeybee Cafe
06.2020 - Current
Sales Assistant
Timbertime Toys
10.2018 - 03.2020
Bradfield Senior College
The Forest High School
Australian Christian College
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