Nozomi Murphy
Hamilton Island,QLD
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Housekeeping
Hamilton Island Enterprises
Hamilton Island, QLD
02.2017 - Current
- Stocked linen closets with fresh supplies of towels, bed sheets and toiletries.
- Changed bed linens and made beds according to hotel standards.
- Cleaned windowsills, window treatments, mirrors and other glass surfaces.
- Reported maintenance issues to the supervisor immediately.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
Senior Receptionist
Mercure Hotel Yokosuka
Yokosuka, Japan
10.2013 - 12.2016
- check in and check out procedure
- training new staff member
Housekeeping Room Attendant
Ibis Brisbane
Brisbane, QLD
05.2012 - 07.2013
- Cleaned guest rooms, including vacuuming carpets and dusting furniture.
- Maintained cleaning cart with supplies, such as fresh linens and towels.
Education
Associated Degree - English
Nagasaki Foreign Language Junior College
Japan03.2000
High School Diploma -
Mikuma High School
Japan03.1998
Skills
- Housekeeping
- Customer Service
- Safe Cleaning With Chemicals
- Teamwork
- Exceptional Time Management
- Hardworking
Accomplishments
- Silver and Gold Eminence (Hamilton Island Enterprises)
- Accor Hotels Excellence (The Outstanding Business Contribution) Award (Mercure Hotel Yokosuka)
Certification
Driver licence
RSA(QLD)
Completed Japanese language teaching course (420 hours)
White Card
Timeline
Housekeeping
Hamilton Island Enterprises
02.2017 - Current
Senior Receptionist
Mercure Hotel Yokosuka
10.2013 - 12.2016
Housekeeping Room Attendant
Ibis Brisbane
05.2012 - 07.2013
Associated Degree - English
Nagasaki Foreign Language Junior College
High School Diploma -
Mikuma High School
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