Proven Administrator with a track record of enhancing guest experiences at Hostal Bichon through exceptional customer service and meticulous attention to detail. Leveraged office administration and relationship development skills to boost operational efficiency and team collaboration, significantly elevating service standards in the hospitality sector.
Responsibilities included welcoming guests, organizing the cleaning of rooms and common areas, preparing breakfast, arranging activities for guests, providing tourist information, managing the hostel's income and expenses, ensuring supplies were always stocked for optimal operation, and delivering an outstanding guest experience.
Responsibilities included providing excellent customer service, ensuring timely delivery of products, and maintaining consistent product quality over time. Strong interpersonal skills and good rapport with customers were essential.
The job involved guiding guests to various natural attractions in Patagonia and providing personalized service throughout their stay. Ensuring guests always received high-quality service during their experiences, coordinating with the hotel's dining room for optimal food service. This experience allowed me to enhance my standards in both tourism service and food and beverage offerings