Nuala Busch

Outline:

Dedicated six months to providing full-time care for my elderly grandmother during a critical health period. This experience honoured my organisation, time management, and problem-solving skills while reinforcing my ability to adapt and remain resilient under challenging circumstances. Now that my family obligations have concluded, I am eager to refocus on my career and apply my skills and dedication effectively to a new role.

• Company Overview: Rebel Sport is one of Australia’s largest preferred retail stores, well-known for its vast product range of the world’s largest sporting brands, including; Adidas, Nike, Under Armour and more
• Meeting sales targets consistently
• Learning appropriate handling of various payment methods
• Including but not limited to; ZIP pay, Afterpay, EFTPOS and cash
• Using the POS system to process sales, view reports, process refunds through online or Click and Collect procedure
• Knowledge of processing stock in back of house department (security tagging, price tagging, checking invoices)
• Knowledge of safety procedures around the workplace
• Greeting customers upon arrival and exit
• Extensive customer service and sales based on customer needs
• General opening and closing procedures
• Communicating with customers over the phone
• Appropriately solving confrontation where necessary
• Rebel Sport is one of Australia’s largest preferred retail stores, well-known for its vast product range of the world’s largest sporting brands, including; Adidas, Nike, Under Armour and more

• Company Overview: The Club at Parkwood Village offers guests and members a pristine par 70 golf course, seasonal dining, café, kids arcade, sports bar and gaming
• In charge of Larder section
• Running the pass in Larder
• Supervising and directing younger staff
• Presenting food to meet high standards
• Actively communicate with all other staff
• Organise the workspace, including; preparing produce for future meals
• Maintain a safe and clean workspace
• Experience in all facets of customer service, including taking and fulfilling orders to a consistently high level
• The Club at Parkwood Village offers guests and members a pristine par 70 golf course, seasonal dining, café, kids arcade, sports bar and gaming
• I was asked to create a dish, which was added to The Clubs’ Deli Cabinet menu, in my role as a trainee chef
• Worked alongside an Executive and Sous Chef in producing a breakfast menu
• I was nominated as runner up for ‘Employee of the Month 2022’ at The Club at Parkwood
• Chosen by the Head Chef to supervise staff in Larder section on a regular basis

• Greet customers as they enter
• Make appointments and discuss services offered to clients
• Take payments via cash or EFTPOS
• Use POS to process product sales
• General open and close tasks
• Communicate with customers via phone and social media
• Equipment sterilisation
• Cleaning and set up of pedicure tables and chairs