Nuengruethai Somsat
Hurstville,NSW
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
10
10
years of professional experience
Work History
It’s Time For Thai
Wait Stuff Member
Hurstville
06.2024 - 10.2025
- Assisted with customer requests and answered questions to improve satisfaction.
Thai Thai Restaurant
In Charge
Hurstville
05.2020 - 2024
- Established strong relationships with customers by providing excellent customer service at all times.
- Organized and oversaw multiple events, from planning to execution, achieving desired results within budget
- Implemented new policies that resulted in increased efficiency across departments.
Sydney Best Engadine
Stuff In The Kitchen
Engadine
05.2020 - 06.2021
It’s Time For Thai
Wait Stuff Member
Kingsford
02.2017 - 01.2019
- Regularly checked on customers' satisfaction during meal service, addressing any issues or concerns quickly.
Kinn Thai Restaurant
Wait Stuff Member
Wollongong
08.2015 - 01.2017
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
Certificate Lll In Individual Support
Mercury Colleges
Sydney, NSW11-2024
Some College (No Degree) - Advanced Diploma Of Business
The Wale The Wales Institute Redfern, NSW
Redfern, NSWSome College (No Degree) - Advanced Diploma Of Marketing
Greor George Brown Colleges Sydney,NSW
Sydney, NSWSome College (No Degree) - Certificate IV Aging Support
Mercury Colleges
Sydney, NSWSkills
Personal care and daily living assistance: Proficient in assisting with personal hygiene, dressing, feeding, and mobility support for elderly individuals
Aged care support in residential and community settings: Extensive experience providing compassionate care to elderly clients in both residential care homes and community-based settings
Strong interpersonal and communication skills: Skilled in building rapport and maintaining effective communication with clients, families, and team members Comfortable in providing emotional support and managing sensitive conversations
Respect for cultural diversity and individual needs: Committed to delivering care that respects individual preferences, cultural backgrounds, and personal beliefs, ensuring inclusivity and respect for diversity
Understanding of health and safety procedures: Knowledgeable in applying health and safety protocols, including infection control and safe manual handling techniques, to ensure the well-being of clients and staff
Team collaboration and client-focused care : Experienced in working within multidisciplinary teams to provide holistic, client-centered care Demonstrates a strong commitment to teamwork and a shared goal of improving clients' quality of life
Timeline
It’s Time For Thai
Wait Stuff Member
06.2024 - 10.2025
Thai Thai Restaurant
In Charge
05.2020 - 2024
Sydney Best Engadine
Stuff In The Kitchen
05.2020 - 06.2021
It’s Time For Thai
Wait Stuff Member
02.2017 - 01.2019
Kinn Thai Restaurant
Wait Stuff Member
08.2015 - 01.2017
Certificate Lll In Individual Support
Mercury Colleges
Some College (No Degree) - Advanced Diploma Of Business
The Wale The Wales Institute Redfern, NSW
Some College (No Degree) - Advanced Diploma Of Marketing
Greor George Brown Colleges Sydney,NSW
Some College (No Degree) - Certificate IV Aging Support
Mercury Colleges