Numo Dizdarevic
Norlane,VIC
Summary
Hello, my name is Numo Dizdarevic. I am a 39 year old male who was born and raised in Geelong. I have two beautiful kids who are at the final stages of high school and supported by my wife who is a full time parent looking after most of our families day to day requirements.
After recently winding up my cleaning business of four years, I have the time and full dedication to step back into a full or part time position in my areas of expertise including HR driving, Forklift Driving and Warehouse duties.
I look forward to meeting with you in person to discuss the position you are looking to fill.
Below are a few of the skills I have learned over the years. Thank you for taking the time to review.
Proven track record of enhancing operational efficiency and customer satisfaction at GEELONG CLEANING GROUP, showcasing strong work ethic and problem-solving skills. Expert in forklift operation and logistics, achieving significant reductions in client complaints. Demonstrated ability to lead teams and manage comprehensive business operations, driving continuous improvement and fostering positive customer relationships. Hardworking cleaning professional well-versed in routine and deep cleaning procedures for diverse needs. Consistently manages numerous office building floors independently with no supervision and relative ease.
Vigilant Forklift Operator familiar with operations and maintenance. Skilled at efficiently moving materials across areas to help teams meet demanding objectives. Conversational [Language] abilities paired with [Number]+ years of experience.
Talented HR Truck Driver with good route planning, payment handling and customer service skills. Offering [Number] years of experience and basic maintenance knowledge. Performance-driven and detail-oriented with methodical approach to following through on every need.
HOBBIES
I enjoy kickboxing, building computers and time with my family and friends.
REFEREES
DR WILSON HALIM - 0455969426 (Geelong Dental Group Owner )
DANIEL FELDMAN - 0413144508 (Designer Chandelier Australia Owner)
MELISSA - 0432714772 - (Josies Transport)
Overview
15
15
years of professional experience
Work History
Cleaning Contractor
GEELONG CLEANING GROUP - OWNER
04.2021 - 07.2024
- Enhanced customer satisfaction by providing thorough and efficient cleaning services.
- Reduced client complaints by consistently meeting deadlines and adhering to high-quality standards.
- Maintained a safe and healthy work environment with regular equipment maintenance and proper use of cleaning chemicals.
- Demonstrated adaptability, handling various types of properties, including residential homes, offices, and commercial spaces.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Established foundational processes for business operations.
DELIVERY DRIVER
JOSIES TRANSPORT -PART TIME
01.2019 - 03.2020
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Collaborated with team members to complete tasks quickly and increase overall productivity.
- Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
Warehouse Worker
HARVEY NORMAN - CASUAL FULL TIME
05.2017 - 03.2018
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as [Number] pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
Sales Assistant
BETA ELECTRIC
04.2014 - 03.2015
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Forklift Operator
Woolworths Supermarket
03.2012 - 02.2014
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Shelf Stacker
Woolworths
01.2010 - 03.2012
- Stacked finished cases on pallets according to customer requests.
- Moved finished pallets to storage areas using forklifts.
- Inspected final packaging to certify fit to customer specifications.
- Identified and removed products that did not meet quality control standards.
Education
High School Diploma -
NORTH GEELONG SECONDARY COLLEGE
NORTH GEELONG12.2002
Skills
- HR Licence
- FORKLIFT Licence
- Strong Work Ethic
- Motivation and Initiative
- Forklift Operation
- Loading and unloading
- Shipping and receiving
- Positive Attitude
- Problem-Solving
- Clean Driving Record
- Safe Driving Record
- Order picking and processing
- Heavy Lifting
- Map reading and navigation skills
- GPS Operation
- Stocking and Inventory
- Shipping and packaging
- Delivery recordkeeping
- Dispatch Communication
- Logistics knowledge
Timeline
Cleaning Contractor
GEELONG CLEANING GROUP - OWNER
04.2021 - 07.2024
DELIVERY DRIVER
JOSIES TRANSPORT -PART TIME
01.2019 - 03.2020
Warehouse Worker
HARVEY NORMAN - CASUAL FULL TIME
05.2017 - 03.2018
Sales Assistant
BETA ELECTRIC
04.2014 - 03.2015
Forklift Operator
Woolworths Supermarket
03.2012 - 02.2014
Shelf Stacker
Woolworths
01.2010 - 03.2012
High School Diploma -
NORTH GEELONG SECONDARY COLLEGE
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