Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nupur Biswas

Melbourne,VIC

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

2
2
years of professional experience

Work History

Bartender

Royal Standard Hotel
02.2023 - 01.2024
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Streamlined inventory management, accurately tracking stock levels to minimize waste and control costs.

Front of House Team Leader

Royal Standard Hotel
07.2022 - 01.2023
  • Trained team members on company policies and procedures to maintain a consistent guest experience.
  • Developed strong relationships with guests, creating a loyal customer base through personalized service.
  • Mentored new employees, fostering a positive work environment and supporting professional growth.
  • Managed staff scheduling, ensuring optimal coverage during peak hours and events.

Front of House Server

Royal Standard Hotel
03.2022 - 06.2022
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Streamlined the dining experience for guests through efficient table set-up and timely food delivery.
  • Collaborated with kitchen staff to ensure accurate order preparation, contributing to positive guest feedback.
  • Managed reservations and seating arrangements, optimizing restaurant capacity and reducing wait times.

Education

Master of Science - Data Science

RMIT University
Melbourne, VIC
07.2023

Skills

  • Portion Control
  • Ingredient Preparation
  • Portioning
  • Staff Leadership
  • Inventory Management
  • Staff Supervision
  • Display Building
  • Phone Orders
  • Wine Knowledge
  • Order accuracy
  • Team collaboration
  • Reliability and punctuality
  • Upselling strategies
  • Conflict resolution
  • Problem-solving abilities
  • Attention to detail

Timeline

Bartender

Royal Standard Hotel
02.2023 - 01.2024

Front of House Team Leader

Royal Standard Hotel
07.2022 - 01.2023

Front of House Server

Royal Standard Hotel
03.2022 - 06.2022

Master of Science - Data Science

RMIT University

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