Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nur Hidayah Tarjono

Willetton,WA

Summary

Adept at multitasking and delegation, I elevated team performance and efficiency at Gowrie Early Learning, showcasing my leadership and communication prowess. Through strategic staffing and recruitment, I enhanced operational standards, fostering a culture of professionalism and adaptability that significantly benefited staff and client relationships.

Forward-thinking Center Manager with proven track record in leading dynamic teams to achieve outstanding results. Proactive in identifying opportunities for growth and implementing innovative solutions to enhance operational efficiency. Assertive and optimistic, committed to driving performance and fostering collaborative work environment. Strong communicator with talent for motivating staff and creating positive workplace culture.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Centre Manager

Gowrie
01.2020 - Current
  • Coordinated daily operations, ensuring compliance with safety regulations and customer service standards.
  • Provided guidance and support to all staff members in order to ensure high levels of job satisfaction.
  • Oversaw the recruitment, hiring, and onboarding processes to ensure a skilled workforce capable of meeting center objectives
  • Checked facility, employee work and service levels to maintain compliance with company and industry standards.
  • Promoted a culture of teamwork through effective leadership, open communication channels, and regular team-building activities.
  • Ensured compliance with all relevant regulations, maintaining a safe and secure environment for staff members and clients alike.
  • Developed and maintained strong relationships with key stakeholders, ensuring smooth communication and collaboration across departments.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Interacted well with families to build connections and nurture relationships.
  • To lead and manage projects assigned to the Centre Coordinator by the Chief Executive Officer and other members of the leadership team, including the development of new programs or services

Assistant Centre Manager

Gowrie
01.2019 - 12.2019
  • Mentored and trained new employees on company policies and procedures.
  • Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
  • Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.
  • Orientated and trained employees, encouraging confidence and helping individuals adapt faster to job roles.
  • Monitored team productivity and performance to support goals.
  • Oversaw multiple projects simultaneously and ensured tasks were efficiently completed.
  • Delegated tasks, freeing up time to focus on higher-value activities.

Senior Lead Educator

Gowrie Early Learning
08.2017 - 12.2018
  • Main duties include the supervision, mentoring and support of staff, volunteers and students in carrying out their roles
  • Guiding development of services to truly cater to the needs of children and families whilst maintaining a safe, clean and stimulating environment
  • Ensuring all interactions with children reflect the philosophy and policies of the centre and principles of the National Quality Standards and Early Years Learning framework
  • Plan, implement and evaluate appropriate programs which meets the children's social, cognitive, language and overall wellbeing needs of the child
  • Encourage positive and productive working relationships with all staff, families, management, and the community
  • Ensure educators are providing a program that meet and responds to each child's wellbeing, positive sense of identity and confidence as a learner and participant
  • Work with educators to plan and implement a balanced and child-centred daily routine
  • Assist in the development and delivery of educational and care programs that align with organisational Purpose, Vision, Value, Principals, Policies and Procedures
  • Collaborated with colleagues to develop and share best practices in curriculum design and delivery.
  • Created meaningful lesson plans that met state standards, while incorporating differentiated instruction for diverse children needs.
  • Established positive relationships with families, providing resources and guidance to ensure their children's success.
  • Identified weaknesses and strengths to create strategic plans to work on areas needing improvement.

Educator

Gowrie
10.2016 - 08.2017
  • Collaborated with other educators to develop curriculum standards and objectives.
  • Encouraged critical thinking, problem solving, and creativity among students.
  • Incorporated hands-on activities into lessons to increase student engagement.
  • Facilitated group work activities that enhanced collaboration among peers.

Assistant Educator

Billabong Early Learning and Community Centre
02.2016 - 10.2016
  • Providing stimulating and educationally appropriate programs in order to ensure high quality care to children
  • Working effectively with colleagues
  • Help to facilitate positive relationships with families and children
  • Assisted in the development, implementation and evaluation of developmental programs and daily routines to ensure that the needs of children and parents are catered for
  • Maintaining clean and safe environment with working equipment
  • Used positive forms of behavior management that enhances the self esteem of children
  • Inform and maintain relationships with the families and offer empathy, understanding, kindness and referral to manager if necessary
  • Understand and respect different cultural and ethnic backgrounds of families, children and colleagues
  • Engaged children in meaningful conversations about their interests.
  • Maintained safe, clean and organized environment for children.
  • Monitored playground equipment for any potential hazards.
  • Assisted lead teacher with planning daily activities for children.
  • Communicated regularly with families regarding their child's development milestones.
  • Promoted language development skills through storytelling, songs, games and reading aloud.

Education

Advance Diploma of Community Sector Management -

West Australian Institute of Further Studies
Western Australia
02-2018

Diploma of Early Childhood Educational and Care -

South Metropolitan TAFE
Perth, WA
06-2017

Certificate IV in School Age Education and Care -

South Metropolitan TAFE
06-2015

Certificate III Early Childhood Education and Care -

Polytechnic West
06-2014

Skills

  • Effective leader
  • Delegation
  • Problem-solving abilities
  • Multitasking
  • Team building
  • Reliability
  • Professionalism
  • Time management abilities
  • Adaptability

Certification

  • Working With Children Check
  • National Police Clearance
  • First Aid Certificate - Basic, CPR, asthma and anaphylaxis
  • Supervisor Certificate

Timeline

Centre Manager

Gowrie
01.2020 - Current

Assistant Centre Manager

Gowrie
01.2019 - 12.2019

Senior Lead Educator

Gowrie Early Learning
08.2017 - 12.2018

Educator

Gowrie
10.2016 - 08.2017

Assistant Educator

Billabong Early Learning and Community Centre
02.2016 - 10.2016

Advance Diploma of Community Sector Management -

West Australian Institute of Further Studies

Diploma of Early Childhood Educational and Care -

South Metropolitan TAFE

Certificate IV in School Age Education and Care -

South Metropolitan TAFE

Certificate III Early Childhood Education and Care -

Polytechnic West

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