NURDAN INAN
North Melbourne,VIC
Summary
Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain NIGT-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cleaning Staff Member
Petek Pastaneleri
06.2021 - 03.2022
- Enhanced cleanliness and sanitation standards by diligently following company protocols.
- Reduced cross-contamination risks through proper utilization of color-coded cleaning tools and supplies.
- Increased customer satisfaction by maintaining a consistently clean and well-organized environment.
- Streamlined efficiency in cleaning tasks by adhering to schedule and prioritizing high-traffic areas.
- Upheld company reputation for excellence by ensuring all spaces met established cleanliness benchmarks.
- Safeguarded client privacy through careful handling and disposal of sensitive documents and materials during cleaning processes.
- Optimized supply inventory management through accurate tracking of items used during each shift, preventing shortages or overstock situations.
- Adapted to various work environments, including commercial spaces, residential properties, and special event venues, providing tailored cleaning services for each unique situation.
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
- Provided assistance to other staff members with cleaning of difficult areas.
- Performed regular maintenance and repairs on various cleaning tools and equipment.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Operated industrial washing machines and dishwashers to clean linens and dishware.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
- Responded immediately to calls from personnel to clean up spills and wet floors.
Cleaning Staff Member
Dekor Mermer Ltd Sti
01.2021 - 05.2021
- Enhanced cleanliness and sanitation standards by diligently following company protocols.
- Increased customer satisfaction by maintaining a consistently clean and well-organized environment.
- Streamlined efficiency in cleaning tasks by adhering to schedule and prioritizing high-traffic areas.
- Improved overall appearance of the facility with thorough attention to detail during daily cleaning routines.
- Aided in maintaining a positive work atmosphere by fostering open communication with supervisors regarding suggestions for improvement or concerns about task assignments.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
- Maintained floor cleaning and waxing equipment.
- Reduced cross-contamination risks through proper utilization of color-coded cleaning tools and supplies.
- At the end of the day, I cleaned the cafeteria where daily meals were served and kept it in order.
- I ensured that the tea and coffee areas on the office floors were kept clean and tidy.
Bar Waiter
Tapa Irisih Bar
03.2018 - 11.2018
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Increased bar revenue by upselling premium beverages and promoting special offers.
- Maintained a clean and organized work environment to ensure efficient service and compliance with health regulations.
- Assisted in inventory management, tracking stock levels, and ordering supplies as needed.
- Received numerous positive reviews from guests for providing exceptional service, contributing to the bar''s overall reputation.
- Provided recommendations for food pairings with selected beverages enhancing the overall dining experience for guests.
- Displayed extensive knowledge of drink ingredients, preparation techniques, glassware selection, allowing customers to make informed decisions about their orders.
- Assisted with bartending duties during high-volume shifts.
- Communicated with guests to record orders and assess needs.
- Anticipated guest needs and provided proactive service.
- Applied comprehensive knowledge of wine, cider, and beer to increase daily beverage sales.
- Answered customers' questions, recommended items, and recorded order information.
Restaurant Waiter
Duru Kebab Ve Lahmacun Solanu
09.2017 - 01.2018
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Upsold appetizers, drinks and desserts to increase restaurant profits.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Maintained clean and organized dining areas for optimal guest experience.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Assisted in training new waitstaff members, contributing to a cohesive team environment.
- Promoted restaurant specials and upsold menu items, increasing overall sales revenue.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Demonstrated knowledge of diverse menu offerings, guiding guests towards optimal meal choices based on preferences or dietary requirements.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
Education
LANGUAGE COURSE - ENGLISH COURSE
EC MANCHESTER
LANGUAGE SCHOLL09.2015
UNIVERSITY DEGREE - International Relations
TURGUT OZAL UNIVERSITESI
TURKEY ANKARA07.2014
Skills
- Strong Work Ethic
- Customer Service
- Interior and Exterior Cleaning
- Knowledge of cleaning techniques
- Attention to detail
- Window cleaning proficiency
- Teamwork and collaboration
- Customer service orientation
- Organizational skills
- Housekeeping
- Steam Cleaning
- Cleaning and Sanitizing
- Problem-solving abilities
Affiliations
- As a student in my country, I later worked as a cleaner and a waiter, and continued my career as a financial specialist.In addition to my working life, I am successful in court tennis and swimming. I love sports, movement increases my energy.
Certification
I have a university degree
I have a UK EC school language certificate
Languages
Turkish
Native or Bilingual
English
Limited Working
Timeline
Cleaning Staff Member
Petek Pastaneleri
06.2021 - 03.2022
Cleaning Staff Member
Dekor Mermer Ltd Sti
01.2021 - 05.2021
Bar Waiter
Tapa Irisih Bar
03.2018 - 11.2018
Restaurant Waiter
Duru Kebab Ve Lahmacun Solanu
09.2017 - 01.2018
LANGUAGE COURSE - ENGLISH COURSE
EC MANCHESTER
UNIVERSITY DEGREE - International Relations
TURGUT OZAL UNIVERSITESI
I have a university degree
I have a UK EC school language certificate
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