Nur Elizabeth Abdullah
Gosnells
Summary
Enthusiastic and dedicated professional with a strong background in customer service and front-desk operations. Recognized for attention to detail, adaptability, and delivering exceptional service in fast-paced environments. Skilled in scheduling, billing, and maintaining accurate records. Committed to providing a welcoming and supportive experience for clients.
Overview
8
8
years of professional experience
Work History
Frontline Service Coordinator
Jamaica Blue
02.2025 - 08.2025
- Provided exceptional customer service in fast-paced café environment.
- Carried out scheduling and inventory management.
- Processed payments accurately using a cash register or point-of-sale system.
- Prepared and served meals in a fast-paced cafeteria environment.
- Maintained cleanliness of serving areas and kitchen equipment.
- Performed daily opening and closing procedures for the store.
- Followed food safety guidelines to ensure a safe environment for customers.
Retail Sales Associate
Jeanswest
12.2022 - 02.2025
- Organized displays and maintained visual merchandising standards to attract customers, to promote sales and to enhance store presentation.
- Processed transactions accurately using the point-of-sale system for customer purchases.
- Organized stockroom inventory to ensure efficient product accessibility and replenishment.
- Handled customer inquiries and resolved issues to ensure a positive shopping experience.
- Participated in training new staff on store policies and operational procedures.
- Demonstrated knowledge of store products and services.
- Processed returned merchandise according to company policies.
- Operated cash registers and processed transactions including sales, returns, and exchanges.
- Tracked inventory levels throughout the day and restocked items as needed.
Café All Rounder
Pyramid Hill Bakery Café
03.2017 - 09.2022
- Prepared and served beverages and food items according to cafe standards.
- Managed inventory of food items and supplies for smooth operations.
- Kept customer and food preparation areas clean and well-organized.
- Performed regular maintenance tasks, such as cleaning cooking equipment, the fridge, and the work area.
- Implemented best practices for sanitation and safety in serving areas.
- Provided excellent customer service at all times by addressing concerns promptly and courteously.
- Ensured accuracy of bills before presenting them to customers for payment.
Education
Certificate IV - Cyber Security
South Metropolitan TAFE
Perth, WA12-2025
Certificate - Barista Basics & Latte Art
Barista HQ
Perth, WA03-2025
Skills
- Sales, customer service, and client interfacing
- Inventory management and ordering
- Billing, invoicing, and POS system operation
- Coordination and scheduling
- Effective time management
- Reliable and punctual
- Flexible and multitasking
Timeline
Frontline Service Coordinator
Jamaica Blue
02.2025 - 08.2025
Retail Sales Associate
Jeanswest
12.2022 - 02.2025
Café All Rounder
Pyramid Hill Bakery Café
03.2017 - 09.2022
Certificate IV - Cyber Security
South Metropolitan TAFE
Certificate - Barista Basics & Latte Art
Barista HQ
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