Nur Fasha Mustapha

Sciclunas is a market leader in providing wholesale fruit and vegetables to some of Victoria's leading restaurants and hotels.

I worked picking and packing at the Dandenong warehouse. My job was to fulfill customer orders via my iPad in a fast paced demanding environment while ensuring OH&S and operational requirements were met. I also trained new employees.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Restocked and organized merchandise in front lanes.

• Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
• Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
• Greeted customers, helped locate merchandise, and suggested suitable options.
• Resolved customer complaints professionally, turning negative experiences into positive outcomes.
• Greeted customers entering store and offered assistance with requirements.
• Remained calm and composed in tense situations involving angry or upset customers.
• Wrapped, boxed and weighed department products.

• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.