Summary
Overview
Work History
Skills
Timeline
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Nurhayati Alpan

Mohamets Flats,WA

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

17
17
years of professional experience

Work History

Phlebotomist

Australian Clinical Labs
10.2024 - 04.2025
  • Drawing and collecting blood samples
  • Labeling patients information on tube collection
  • Spinning bloods in centrifuge
  • Performing drug and alcohol
  • Collecting appropriate swab samples
  • Collecting samples at nurses station
  • General administration duties
  • Processing specimens
  • Prepare collected samples for courier collections

Check Out Operator

Rigters IGA
03.2023 - Current
  • Serving customers
  • Maintaining cleanliness
  • Re stocking cigarette cupboard
  • Re stocking drink fridges
  • Perform duties given from managers

Medical Records Clerk

WA Country Health Services
01.2020 - 06.2023
  • Administration duties
  • Entering patients information into Webpas database
  • Using Bosnet to search for patients results and information
  • Working with Microsoft and Excel to update telehealth list
  • Working in all departments of the hospital
  • Making bookings for patients
  • Answering incoming calls
  • Updating rosters and doctors information for nurses
  • Working with doctors and nurses to make sure patients are been seen and attended to
  • Scanned medical records in digital format for easy retrieval and accessibility.

Customer Service Representative

Hertz Port Hedland
10.2019 - 06.2021
  • Using cars plus
  • Answering phones
  • Making bookings
  • Emails
  • Customer service
  • Dropping and picking up vehicles from servicing centres
  • Cleaning

Kitchen hand

J&R Malaysian Kitchen
09.2020 - 12.2022
  • Customer service
  • Register and money handling
  • Opening and closing of food van
  • Preparing food to be put in ban marie
  • Topping up food and cleaning up food van

Newspaper delivery

WA News Advertiser
07.2020 - 08.2021
  • Picking up newspaper once a week
  • Dropping off newspaper to allocated businesses
  • Rolling and chucking newspaper
  • Emailing invoices to manager

Cleaner

Unicorn Cleaning and Gardening Services
01.2013 - 02.2014
  • Cleaning at offices
  • Cleaning toilets
  • Maintaining neatness in all offices
  • Chemicals re ordering
  • Writing in daily communication book
  • Emailing invoices to manager

Front counter services/ Baggage handler/ Aircraft cleaner

Port Hedland Airport
06.2009 - 06.2014
  • Checking in passengers
  • Customer service
  • Money handling
  • Maintaining the cleanness of front counter
  • Restocking food and drinks in lounge
  • Baggage handling
  • Cleaning aircraft at each landing times
  • Giving paperwork to pilot and co pilot
  • Stacking all baggage in cabin
  • Driving onsite airport buggy
  • Ordering all needed supplies for office and lounge
  • Talking on microphone
  • Answering telephone
  • Taking bookings for passengers

Library Officer

South Hedland Pilbara TAFE
01.2008 - 09.2009
  • Customer service
  • Adding new resources onto system
  • Adding new patron
  • General library duties
  • Mailing out overdue letters
  • Ordering books for library and Tafe staff
  • Carrying out duties as directed
  • Training new member of staff
  • Replacing spine labels on books
  • Keeping records of the use of the library, library book’s and equipment’s

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Flexible and adaptable
  • Multitasking
  • Multitasking Abilities
  • Excellent communication

Timeline

Phlebotomist

Australian Clinical Labs
10.2024 - 04.2025

Check Out Operator

Rigters IGA
03.2023 - Current

Kitchen hand

J&R Malaysian Kitchen
09.2020 - 12.2022

Newspaper delivery

WA News Advertiser
07.2020 - 08.2021

Medical Records Clerk

WA Country Health Services
01.2020 - 06.2023

Customer Service Representative

Hertz Port Hedland
10.2019 - 06.2021

Cleaner

Unicorn Cleaning and Gardening Services
01.2013 - 02.2014

Front counter services/ Baggage handler/ Aircraft cleaner

Port Hedland Airport
06.2009 - 06.2014

Library Officer

South Hedland Pilbara TAFE
01.2008 - 09.2009
Nurhayati Alpan