Nuria Carbo
Elanora,QLD
Summary
Knowledgeable Social Media Marketer experienced in executing social media strategies across social platforms. Demonstrated time management and collaboration skills. Flexes easily with new information and branding changes to consistently exceed targets for engagement and retention.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Hotel Receptionist
Mermaid Waters Hotel
04.2023 - Current
- Managed communication channels by answering calls, transferring them, and responding to emails promptly
- Skillfully handled group bookings via email, ensuring a seamless reservation process
- Welcomed guests warmly, offering assistance and information
- Managed hotel reviews, providing accurate and thoughtful responses to enhance guest satisfaction.
Social Media Manager
Celler Esclanya
09.2019 - Current
- Drove engaging content creation through effective management of Facebook and Instagram
- Executed data analysis to refine content strategy, optimized reach, and enhanced brand visibility
- Managed end-to-end paid advertising campaigns, coupled with expertise in photography, editing, and hashtag research.
Social Media Assistant
Camping Begur
07.2021 - 10.2022
- Directed the creation and approval process of a comprehensive content calendar, collaborating with PlayBrand Marketing Company for a caravan park
- Managed Instagram and Facebook, conducted data analysis, trend analysis, and coordinated strategic giveaways
- Executed photography and editing, ensuring a consistent brand image.
Caravan Park Receptionist
Comping Begur
06.2020 - 10.2022
- Welcomed guests with warm greeting and offered helpful information. Managed more than 200 check-ins per day.
- Proficiently managed diverse payment methods
- Demonstrated effective leadership by overseeing all front desk operations and contributing by training three new team members.
Admin & Receptionist
Hotel Terramar
01.2017 - 01.2019
- Welcomed guests warmly, maintaining a professional demeanor
- Managed reservations efficiently through various channels, including phone, email, and in-person interactions
- Provided valuable insights into local leisure options
- Skillfully processed guest payments for accommodations, dining, and beverages, ensuring a seamless and enjoyable experience.
Education
Master's in Brand Construction -
Universitat Oberta De Catalunya
Online12.2025
Digital Design Course -
Universitat Oberta De Catalunya
Spain01.2024
Bachelor in Tourism -
Universitat De Girona
Spain01.2022
Skills
- Visual Design
- Photo and Video Editing
- Social Media Copywriting
- Lead Generation
- Advertising
- Online reputation monitoring
- Adobe Creative Suite
- Social Media and Promotions
Certification
Community Manager Certificate- Autoocupació Catalunya
Languages
Spanish
Native or Bilingual
Catalan
Native or Bilingual
English
Full Professional
French
Professional Working
Skills
- Visual Design
- Photo and Video Editing
- Social Media Copywriting
- Lead Generation
- Advertising
- Online reputation monitoring
- Adobe Creative Suite
- Social Media and Promotions
Timeline
Hotel Receptionist
Mermaid Waters Hotel
04.2023 - Current
Social Media Assistant
Camping Begur
07.2021 - 10.2022
Caravan Park Receptionist
Comping Begur
06.2020 - 10.2022
Social Media Manager
Celler Esclanya
09.2019 - Current
Admin & Receptionist
Hotel Terramar
01.2017 - 01.2019
Master's in Brand Construction -
Universitat Oberta De Catalunya
Digital Design Course -
Universitat Oberta De Catalunya
Bachelor in Tourism -
Universitat De Girona
Community Manager Certificate- Autoocupació Catalunya
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