Summary
Overview
Work History
Skills
Certification
Languages
Timeline
Generic

NURUL FILZAH NAJWA MOHD ZAIZI

Keysborough,VIC

Summary

Dynamic Support Worker with a proven track record at Unique Care and Mondelez Ringwood, excelling in behavioral support and health and safety awareness. Demonstrated ability to provide compassionate care and enhance daily living skills, achieving significant improvements in client well-being. Skilled in crisis management and efficient order processing, showcasing a blend of hard and soft skills.

Experienced with providing compassionate care and support to individuals. Utilizes effective communication and problem-solving skills to enhance clients' daily living experiences. Track record of fostering safe and supportive environment through empathy and adaptability.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Support Worker

Independant
04.2024 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.


Support Worker

Unique care
08.2024 - 01.2025
  • Provided compassionate care and support to individuals with physical disabilities, mental health issues and learning difficulties.
  • Assisted clients in developing daily living skills such as budgeting, cooking and cleaning.
  • Supported clients in accessing community resources and leisure activities.

Support Worker

Mulki alliance
07.2023 - 10.2024
  • Provided emotional support to clients during difficult times or crisis situations.
  • Provided compassionate care and support to individuals with physical disabilities, mental health issues and learning difficulties.
  • Assisted clients in developing daily living skills such as budgeting, cooking and cleaning.

Support Worker

Arcare Aged Care
06.2023 - 02.2024
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Supported clients in accessing community resources, enhancing their integration and participation in community activities.

Picker Packer

Mondelez
01.2023 - 10.2023
  • Accurately picked, packed and shipped orders in a timely manner.
  • Picked customer orders, reviewing for correct number and type of product to eliminate errors.
  • Identified and located products within warehouse after reading orders.

Children chef

Little zak's
10.2022 - 05.2023
  • Assisted in store merchandising, stocking shelves and setting up displays.

Room Attendant

Adina apartment hotel
04.2021 - 06.2022
  • Displayed high levels of professionalism when interacting with guests throughout their stay.
  • Cleaned and returned rooms to occupant-ready status for prompt turnover.
  • Replenished hotel rooms with drinking glasses, linens, and bathroom supplies to maintain adequate stock of items for guests.

Chef Assistant

I need chef
02.2022 - 05.2022
  • Maintained high standards of food safety and sanitation regulations at all times.
  • Washed, peeled, and cut various foods to prepare for cooking or serving.
  • Liaised with chef and other kitchen staff to cook, garnish, and present food.

Receptionist

Crown Tower sydney
10.2021 - 04.2022
  • Greeted visitors warmly and ensured they had a positive experience.
  • Handled cash and credit card payments with accuracy.
  • Answered phones professionally in accordance with organizational protocols.

Sales Associate

Fresh point
12.2021 - 03.2022
  • Greeted customers warmly and offered assistance.
  • Helped customers find and select products.
  • Kept work area clean, organized and free of clutter at all times.

Warehouse Worker

Esp recruitment
02.2021 - 07.2021
  • Pulled and prepared product for shipment, verifying exact number and type of product before loading and shipping.
  • Operated manual pallet jack to move products throughout warehouse.

Skills

  • Behavioral support
  • Health and safety awareness
  • Daily living support
  • Professional boundaries
  • Meal planning and preparation
  • Empathy and patience
  • Personal care assistance
  • Disability care
  • First aid and CPR
  • Multitasking

Certification

  • Working with children check
  • NDIS Screening check
  • Police check
  • Certificate III in individual support ( Ageing And Disability )
  • CPR / AED / First - Aid



Languages

English
Professional Working

Timeline

Support Worker

Unique care
08.2024 - 01.2025

Support Worker

Independant
04.2024 - Current

Support Worker

Mulki alliance
07.2023 - 10.2024

Support Worker

Arcare Aged Care
06.2023 - 02.2024

Picker Packer

Mondelez
01.2023 - 10.2023

Children chef

Little zak's
10.2022 - 05.2023

Chef Assistant

I need chef
02.2022 - 05.2022

Sales Associate

Fresh point
12.2021 - 03.2022

Receptionist

Crown Tower sydney
10.2021 - 04.2022

Room Attendant

Adina apartment hotel
04.2021 - 06.2022

Warehouse Worker

Esp recruitment
02.2021 - 07.2021

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NURUL FILZAH NAJWA MOHD ZAIZI