Nuthawiraon Boonanansuk
Summary
Skilled professional ready to excel in leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Supervisor of Patient Support Services
Health Share NSW
06.2024 - Current
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Evaluated customer needs and feedback to drive product and service improvements.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Skilled at working independently and collaboratively in a team environment.
Leading Hand of Cleaner
Health Share NSW
05.2022 - 06.2024
- Company Overview: Royal North Shore Hospital
- Carry out cleaning duties in clinical and non-clinical departments in the hospital
- Cleaning duties involve routine cleaning, discharge cleaning and infection cleaning of various wards and departments including patient related equipment
- Responsible for use of electrical equipment including vacuum cleaner, rotary floor vacuum/polisher, tile/floor scrubber and etc
- Complete cleaning corrective actions within timeframes and sign off required documentation in accordance with operational needs
- Royal North Shore Hospital
Assistant Manager, Chef and Waitress
CoCo Rice Thai Cuisine
10.2017 - 04.2023
- Company Overview: Thai Restaurant
- Consistently met my short and long-term targets
- Handled customer complaints with empathy and composure
- Answered calls, responded to emails, and spoke with clients face-to-face
- Processed a range of documentation and entered information into databases
- Proactively participated in meetings and helped create new practices
- Helped management to identify workflow issues and find solutions
- Responsible for training and coached new staff
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods
- Performed complete opening, closing and shift change duties to keep restaurant working efficiently and team ready to meet customer needs
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer
- Efficiently prepared exceptional and healthy appetizers as well as fish, meats, and vegetable-based dishes
- Thai Restaurant
Managing Director
Jewel Cad Design Co., Ltd.
04.2012 - 08.2017
- Designing and developing business plans for market research and trend analysis to help the company achieve its business goals and objectives
- Applied performance data to evaluate and improve operation, target to current business condition and forecast needs
- Motivating staff to achieve their set targets and operational goals
- Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency 10%
- Created new strategic opportunities and new markets for future expansion
- Created close relationship with clients and provided outreach to expand Owen's customer base
Sales Manager
Gioellando Co., Ltd.
10.2007 - 02.2012
- Company Overview: Jewelry business
- Exceeded sales goals and market competitions through effective negotiation of product and material pricing, freight and delivery rates and employee payment terms
- Identified new strategic opportunities and new markets for future expansion
- Created close relationship with clients and provided outreach to expand Owen's customer base
- Masterminded highly successful digital strategies for various platforms to attract customer engagement
- Prepared client budgets by reviewing all client billing and management monthly invoices
- Maintained weekly sales tracking and leadership reports to support operational enhancement and implement corrective actions
- Jewelry business
International Sales Assistant Manager
At Bangkok Co., Ltd.
02.2004 - 07.2007
- Company Overview: Fly Now brand
- Managed quality assurance program including on site evaluations
- Received training and certification from FLY NOW to represent brand, explain technical functions of mobile devices and guide product selection by customers
- Performed various administrative function, including filing paperwork, delivering mail, sorting mail and bookkeeping of foreign income
- Managed overseas exhibitions and coordinate with the Department of Foreign Trade
- Coordinate with oversea customers about sales, delivery, and payment
- Oversea purchase order shipments by managing deadlines and cancellation date
- Negotiated agreement between supplier to clarify misunderstood directions about business condition
- Responsible about import and export products and raw materials
- Fly Now brand
Oversea Purchasing Assistant
Bangkok Home Plus Co., Ltd.
01.2002 - 12.2003
- Company Overview: Index group
- Performed negotiations for contact terms and condition
- Established and managed supplier and vendor relationship
- Oversea purchase order shipments by managing delivery date and term of payment
- Verified receipt of items by comparing items received to items ordered and resolve shipment order errors with supplier
- Preparing the process of import raw materials about paperwork, delivering mail and logistic
- Index group
Packers, Packaging, Machine Operators and Tenders
Total Recruitment
03.2001 - 10.2002
- Package the product in the form in which it will be sent out, for example, filling bags with flour from a chute or spout
- Monitor the production line, watching for problems such as pile-ups, jams, or glue that isn't sticking properly
- Remove finished packaged items from machine and separate rejected items
- Stock and sort product for packaging or filling machine operation, and replenish packaging supplies, such as wrapping paper, plastic sheet, boxes, cartons, glue, ink, or labels
- Clean and remove damaged or otherwise inferior materials to prepare raw products for processing
- Clean packaging containers, line and pad crates, or assemble cartons to prepare for product packing
Education
No Degree - Certificate II in Security Operations
Vigil Training College
Parramatta, NSW09-2024
No Degree - Provide First Aid
Vigil Training College
Parramatta, NSW07-2024
Master degree - Hospitality Management
University of Western Sydney
Parramatta, NSW04.2003
BBA - International Business
Siam University
03.2000
Diploma - Computer business
St Theresa International college
Bangrak, Bangkok03.1998
Skills
- English
- Thai
- Lao
- Staff management
- Customer service
- Employee motivation
- Decision-making
- Team building
Certification
Import-Export & Shipping
References
- MRS. Chatchareepun Songwattana, Managing Director, AT Bangkok Co., Ltd (Fly Now Brand), (662) 880-0831, chatchareepunsongwattana@gmail.com
- Varenthon Kongbunanansuk, Manager And Owner, Coco Rice Thai Cuisine, 98882963, infococorice@gmail.com
Languages
Thai
Native or Bilingual
English
Professional Working
Lao
Limited Working
Timeline
Supervisor of Patient Support Services
Health Share NSW
06.2024 - Current
Leading Hand of Cleaner
Health Share NSW
05.2022 - 06.2024
Assistant Manager, Chef and Waitress
CoCo Rice Thai Cuisine
10.2017 - 04.2023
Managing Director
Jewel Cad Design Co., Ltd.
04.2012 - 08.2017
Sales Manager
Gioellando Co., Ltd.
10.2007 - 02.2012
International Sales Assistant Manager
At Bangkok Co., Ltd.
02.2004 - 07.2007
Oversea Purchasing Assistant
Bangkok Home Plus Co., Ltd.
01.2002 - 12.2003
Packers, Packaging, Machine Operators and Tenders
Total Recruitment
03.2001 - 10.2002
Master degree - Hospitality Management
University of Western Sydney
Diploma - Computer business
St Theresa International college
No Degree - Certificate II in Security Operations
Vigil Training College
No Degree - Provide First Aid
Vigil Training College
BBA - International Business
Siam University
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